VAX VacationAccess - Feature Profile

Cancun Zone 2 - Playa Mujeres

Roundtrip transportation between the Cancun Airport and your hotel. Amstar will greet you outside the terminal and direct you to your transfer vehicle.

- These convenient roundtrip shared transfers ensure seamless arrival and departure for every guest. On arrival you will receive a warm and friendly welcome by an Amstar Representative for a seamless check-in and get whisked away to your hotel. For your return journey, your driver will meet you at your hotel and take you back to the airport.
- Redemption Information: At the time of purchase, reservations are confirmed electronically with Amstar. While you will not receive a voucher for this purchase, your confirmation will appear on your official trip itinerary. It is important that you carefully review your travel documents for instructions on how to reach your Amstar Representative.
- Inclusions:
  - Comfortable, A/C vehicle
  - Door-to-door transportation
  - Free Wi-Fi on board your transfer vehicle
- Exclusions: Gratuities
- Additional Information:
  Arrival Instructions:
  Follow the exit signs to find your Amstar Representatives in the blue shirts outside the terminal. They will greet you, check you in, and guide you to your transfer vehicle. If you cannot locate your representative call Amstar immediately. Please do not stop inside the terminal's arrival hall, as those inside claiming to by your transportation provider are timeshare sales representatives.
  Use this link to familiarize yourself with the airport and location of your Amstar Representatives https://www.amstardmc.com/en/airport-maps/. Once on the Amstar's site, select the airport you will be arriving in for a map to guide you to the desk/representatives.
  If your luggage is delayed, have one person from your group notify your representative or driver.
  Departure Instructions:
  You must visit the Amstar Representative at your hotel the day after arrival to reconfirm your return transfer and get your pick-up time and location. If you are unable to locate the Representative, please call the Amstar office during normal business hours.
  Please be checked out and at your assigned pick-up location at least 15 minutes prior to your scheduled pick-up time.
  If you cannot locate your driver, call the Amstar office immediately.
  Important:
  In the unlikely event of a deviation to your original arrival or departure flight, please call Amstar immediately. Failure to notify Amstar will result in 100% penalty for your transfer. No changes are allowed within 2-5 (vary by hotel location) hours of your schedule pick-up time unless your flight is canceled. Rescheduling of transfers will be at Amstar's discretion.
  This transfer is shared with other guests, making stops along the way.
- Advisories: If you have purchased airline tickets as part of your vacation package with us, your flight information will be sent automatically to the transfer company. If you have not purchased airline tickets as part of your package with us, it is important for you to contact us within 24 hours of purchase with your flight details Please note; you will be requested to meet with an Amstar representative at your hotel to schedule your return transfer back to the airport.
- Handicap Accessible: No
- Accessibility Details: If travelling with a wheelchair/scooter we strongly recommend booking the Private Wheelchair Accessible Van for a comfortable and seamless transfer experience. This transfer vehicle will not meet your accessibility requirement.
- Cancel Policy: Cancels within 24 hours of arrival will incur a 100 percent penalty.

† Fees may apply

Shared Transportation to & from Cancun Airport & Playa Mujeres Hotels