View our Accessibility Statement
skip to main content
Travel Impressions

Super Manzana 11 Manzana 9 Lote 10  
Puerto Morelos Benito Juarez, QR 77580
Mexico

4.4 of 5 stars TripAdvisor Traveler Rating Based on 15763 reviews
DMCA Policy

Current Promotions

The newly renovated Dreams Sapphire Resort & Spa, a AAA Four Diamond award-winning resort, offers an Unlimited-Luxury® getaway perfect for couples and families. This tropical landscape of palm trees, soft sand, and sea is just 25 minutes from Cancun International Airport and is ideally located near the charming town of Puerto Morelos, as well as some of the Riviera Maya’s most iconic natural and cultural wonders. 

Guests will find 568 suites with comforts like a daily mini-bar, plush robes, slippers, and private balconies with tropical or ocean views. The open-air design, gardens, and beachfront create a relaxed, refined atmosphere—ideal for romantic getaways, family trips, or weddings. The Preferred Club offers an upgraded experience with a private adults-only pool, lounge, and premium amenities. 

Dreams Sapphire offers numerous amenities, including unlimited gourmet dining at 11 outlets: five à la carte restaurants, a buffet, a grill, and a café, with exclusive options for Club & Villas guests. Seaside Grill only for Club & Villas guests during winter season. New Gohan Sushi Bar offering a rooftop lunch experience with fresh sushi and sashimi (family-friendly restaurant area), exclusively available for Club & Villas guests. Stylish bars and lounges serve unlimited top-shelf spirits. The Sip, Savor & See program lets guests dine and enjoy nightlife at nearby Dreams Resorts & Spas. 24-hour dining options, like Coco Café and room service, are available day or night. 

Stepping outside offers various activities, including water sports, a water park, land activities, nightly entertainment such as theme parties and movies, an oversized pool, a fitness center, and motorized water sports for a fee. Golf courses nearby have special green fees. The spa offers traditional massages and hydrotherapy treatments. Kids can enjoy the Explorer’s Club, staffed by Red Cross-certified personnel. 

All the wristband-free fun is included at Dreams Sapphire Resort & Spa!

Location: Puerto Morelos
† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
† Fees may apply

Junior Suite Tropical View King

View - Lush tropical gardens

Bedding - 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 total.

Junior Suite Tropical View Double

View - Lush tropical gardens

Bedding - 2 Double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 Adults and 1 child or 2 adults 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Preferred Club Junior Suite Tropical View King

View - Lush tropical gardens

Bedding - 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 total.

Preferred Club Junior Suite Tropical View Double

View - Lush tropical gardens

Bedding - 2 Double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults and 1 child or 2 adults and 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Preferred Club Junior Suite Oceanfront Double

Bedding - 2 Double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 Adults 1 child or 2 adults 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Preferred Club Junior Suite Oceanfront King

View - Ocean Front

Bedding - 1 King bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - Bedding - 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 total.

Preferred Club Junior Suite Ocean Front Swim Out Double

View - Beach Front

Bedding - 2 Double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.
 
Occupancy limits - 3 Adults 1 child or 2 adults 2 children, 4 total.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Preferred Club Junior Suite Ocean Front Swim Out King

View - Beach Front

Bedding - 1 King bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 Total.

Preferred Club Master Suite Ocean Front King

View - Ocean Front

Bedding - 1 King bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults and 1 child or 1 adult and 2 children, 3 total.

Club Junior Suite Ocean Front Swim Out

Bedding: 1 King bed or 2 Queen beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total combined.

Club Junior Suite Ocean Front King

Bedding: 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults and 1 child or 1 adult and 2 children, 3 total.

Club Junior Suite Ocean Front Double

Bedding: 2 queen beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

Club Junior Suite Ocean Front Swim Out King

Bedding: 1 King bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 3 total.

Club Junior Suite Ocean Front Swim Out Double

Bedding: 2 queen beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

Club Master Suite Ocean Front King

Bedding: 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

Club Master Suite Ocean Front Swim Out King

Bedding: 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

Club Two-Story Villa

Bedding: 1 king bed + 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 6 adults, 8 total.

Two Bedroom Family Suite Tropical View

Bedding: 1 king bed and 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 4 adults, 6 total.

Preferred Club Master Suite Ocean Front Swim Out King

Bedding: 1 King bed

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 3 total.

Junior Suite Tropical View

Bedding: King bed or queen bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limit: Max Adult 3, Max Child 2, Total - 4

Club Junior Suite Ocean Front

Bedding: King bed or 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limit: Max Adult 3, Max Child 2, Total 4.

Preferred Club Junior Suite Ocean Front Swim Out

Bedding: King bed or 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limit: Max Adult 3, Max Child 2, Total 4.

Preferred Club Governor Suite Ocean Front King

Bedding: King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limit: Max Adult 2, Max Child 1, Total 3.

Junior Suite Tropical View 2

Bedding: King bed or 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limit: Max Adult 3, Max Child 2, Total 4.

† Fees may apply
Barefoot Grill

Enjoy casual, fresh-off-the-grill favorites just steps from the pool — ideal for barefoot afternoons in the sun, with tropical vibes and ocean breezes.

  • Meals: Lunch

Barracuda

Relax at the beach bar and indulge in some delicious cocktails while soaking in the beautiful view. Perfect for a casual day by the beach!

  • Meals: Dinner
  • Attire: casual

Bluewater Grill

Serving premium cuts and seafood with views of the pool and ocean, this elegant open-air grill offers a refined
dining experience by day, and an intimate steakhouse feel by night.

  • Attire: Casual; Casual Elegance for dinner

Bordeaux

An intimate, adults-only escape where French fine dining meets candlelit romance. Savor delicate sauces, elegant
pairings, and a sophisticated ambiance perfect for a memorable evening.


Coco Café

The heart of the resort is for coffee lovers and night owls alike. Enjoy barista-style drinks, pastries, deli bites, and comforting snacks — from early mornings to late-night cravings.


El Patio

A celebration of authentic Mexican cuisine, with bold regional flavors, refined presentations, and warm, rustic
décor that immerses guests in a culinary journey through Mexico


Gohan

Perched on the adults-only rooftop, Gohan is a stylish oceanview sushi bar serving delicate rolls, fusion flavors, and creative cocktails in a breezy, intimate setting. With just 42 seats, it’s a hidden gem for Dreams Sapphire Club & Villas guests looking for a unique, contemporary dining experience above it all.


Club & Villas guests only
Adults only (16+)
Dinner – Fusion cuisine a la carte


Himitsu

A unique Asian dining experience featuring sushi, wok specialties, and Teppanyaki tables where chefs dazzle with
show-cooking flair — perfect for groups and memorable evenings.


Portofino

Romantic and stylish, Portofino serves the heart of Italy with handmade pastas, rich sauces, and regional wines — all in an elegant indoor-outdoor setting inspired by the Amalfi coast

  • Attire: Casual Elegance

Rendezvous

Treat yourself to a delicious cocktail at this welcoming lobby bar—perfect for relaxing and unwinding.


Revive

Savor delicious smoothies, refreshing juices, tasty salads, healthy snacks, and more at Revive Bar!


Romantic Dining Experience

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 


Scores

• Catch the big game at this casual bar offering four spacious areas with flat screen TVs, plus a main giant screen

• Beverage service is available from 2 p.m., and the full bar is open from 3 p.m. to closing at 1 a.m.

• At 9 p.m., this location becomes adults-only; children are not permitted in the bar after this time

  • Type: Bar/lounge

Seaside Grill

A beachfront favorite with elevated ambiance, Seaside Grill offers an à la carte breakfast daily. Now only open for breakfast


Sky Bar

• Rooftop bar with swim-up section
• Exclusively for Club & Villas guests only
• Adults only


Sugar Reef

Enjoy our swim-up bar at the main pool, where you can indulge in a selection of premium brand beverages. It's the perfect spot to relax and refresh yourself! 


The Reef

• Preferred Club only pool bar
• Adults only (16+)


World Café

An upscale international buffet offering a vibrant array of global cuisines, live cooking stations, and seasonal specials in a spacious, modern setting perfect for families and groups


  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.


  • Fitness center on-site†

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.


  • General†
    VR motorbike racing
    Cinema

  • Gym†
    A brand new gym located in front of the main pool.
  • Pickleball†
    Dreams Sapphire proudly introduces the ultimate game-changing trend:

    8 pro-grade pickleball courts where “Pickleball Hub of HIC” isn’t just a trend—it’s the premier pickleball destination with certified pros, exclusive AGV packages, and key agency partnerships.

    From our signature Annual Open and VIP clinics to dynamic social content, we aren’t just adding an amenity—we are creating an unmatched, revenue-driving destination for the ultimate pickleball experience!

    Product

    Pickleball Court Capacity | With 8 courts, Dreams Sapphire enters the top tier and every other HIC property in the region.
    Dreams Sapphire with 4 dedicated + 4 dual-use courts
    would be the ONLY HIC property capable of hosting official
    4-court pickleball tournaments.
    • 4 dedicated courts + 4 dual-use = 8 playable courts
    • Professional nets, lighting, sport-specific surface
    • Resident certified pickleball pro / clinic staff
    • Equipment loaner program + pro shop corner

    COMMERCIAL
    Every event here is more than just a tournament; it’s a marketing goldmine of pure inspiration. Our world-class facilities are designed for high-fidelity livestreaming, capturing the heartbeat of the game and broadcasting it to the world.
    • Dedicated Pickleball Package rate code in ALGV
    • Formal agreements with top pickleball agencies
    • FAM trips Q1 2026 for 3 key producers
    • ALGV 2026 official pickleball partner status

    64+ Players
    Per Full Tournament

    BRAND & CONTENT

    Dreams Sapphire, officially crowned the Pickleball Hub of HIC. As the first tournament-capable property in the Hyatt Inclusive Collection, we are the definitive choice for enthusiasts. From high-energy tournament livestreams to group-led content programs, we offer an unmatched, buzz-worthy atmosphere. When your clients demand the best Pickleball experience in your portfolio, look no further.
    Dreams Sapphire is the ultimate baseline for luxury and play.
    • Dreams Sapphire – Pickleball Hub of HIC narrative
    • Social content: reels, tournament livestreams
    • User-generated content program with groups
    • Press release: first HIC tournament-capable property

    EVENTS & PROGRAMMING
    Dreams Sapphire, officially crowned the Pickleball Hub of HIC. As the first tournament-capable property in the Hyatt Inclusive Collection, we are the definitive choice for enthusiasts. From high-energy tournament livestreams to group-led content programs, we offer an unmatched, buzz-worthy atmosphere. When your clients demand the best pickleball experience in our portfolio, look no further.
    Dreams Sapphire is the ultimate baseline for luxury and play.
    • Annual Dreams Sapphire Pickleball Open (own event)
    • Monthly weekend clinics for FIT guests and add-on
    • Corporate team-building package with courts
    • PFA / APP sanctioned event partnership

  • Pool†

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool


  • Spa†
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 

    For those guests seeking a sanctuary for the senses, our Spa, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Hot tubs and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.

  • Tennis court†
    Offering guests tennis/tennis lessons.
  • Water activities†

    - Hobie cats
    - Catamarans
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba lessons in the pool *

    - Rollercoaster*

    *Additional costs may apply.

    Minimum height is 3 ft 6 inches (1.1 m) to ride the slides


† Fees may apply

Loading...

Keyboard Instructions
change date: Ctrl/Command + ///
previous/next month: Page Up/Down
select date: Enter
cancel and close: Esc