• Check In: 3:00 PM
• Check Out: 12:00 PM
• Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $225.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

Guests who are 17 years old and traveling without their parent or legal guardian must present written and signed consent from their parent or legal guardian upon hotel check-in. This consent must authorize the guest’s international travel, acknowledge and accept full legal responsibility for the guest’s actions throughout the duration of the stay, and be presented in physical form in either English or Spanish. Additionally, for every group of nineteen guests who are 17 years old and not accompanied by a parent or legal guardian, a minimum of one adult chaperone is required. This chaperone must be at least 25 years old and must stay at the property for the entire duration of the group’s visit. Guests under the age of 17 are not permitted to stay at any Oasis Hotels & Resorts property unless accompanied by their parent or legal guardian.

Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

• Pets Not Allowed