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ALG Vacations®
Carretera Cancun Tulum Km. 62 Playa del Carmen, QR 77710 MEXICO
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Inclusions.
Special Inclusions.
Save up to 15% off for stays of 7 days or longer.
Discount is already reflected in the rate.
Save up to 17% off for stays of 10 days or longer.
Blackout dates: 12/18/25-01/04/26, 02/14/26-03/22/26, 03/28/26-04/12/26, 11/21/26-11/29/26.
Save up to 43%.
Discount is already reflected in the rates.
View: Jungle view
Bedding: 1 king or 2 queen beds (bedding is on-request basis and cannot be guaranteed)
Occupancy limits- 3 adults, 2 children, 4 total. 5 pax is allowed only when that 5th pax is an infant. Infant age for this property is 0-3yrs.
Maximum of 2 children through age 3 stay free in existing beds with 1 adult. Children 4-15 are surcharged.
Occupancy limits -3 adults, 2 children, 4 total. 5 pax is allowed only when that 5th pax is an infant. Infant age for this property is 0-3yrs.
Bedding: Connecting Zen Grand Suites with 1 King Bed and 2 double beds (bedding is on-request basis and cannot be guaranteed)
Occupancy limits: 6 Adults, 6 children, 8 total.
Maximum of 6 children through the age of 3 stay free in existing beds with at least 2 adults.
View: Ocean View
Bedding: 1 King bed & one sofa (bedding is on-request basis and cannot be guaranteed)
View: Ocean Front
Occupancy limits: 3 adults, 0 children, 3 total. Children are not allowed in this room category.
Bedding: 1 king and 2 queen beds (bedding is on-request basis and cannot be guaranteed)
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults.
Discover the charm of Riviera Maya in this 2,540-sq. ft. / 230 meter square suite, ideal to spread out, relax and spend some prime together-time. Luxuriate your senses with the stunning ocean view that these two connecting suites offer, with one king and two queen-size beds and be pampered by the personalized service of a Concierge and Baby Concierge - if required. Be captivated by the exquisite views, welcome kit and special amenities such as a teepee, beach toys, bathrobes for kids, kid-friendly turndown service, among others.
This restaurant offers a panoramic view of the Mexican Caribbean, open-air terrace, air-conditioned seating area and casual, relaxed ambiance. It features an expansive international buffet, grilled specialties and à la carte menu. Location: Ambassador. Capacity: 280. Dress code: During day short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. In the afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed shoes for men; casual dress, skirt, bermuda or trousers for women. All ages. Reservations are not required.
Open for breakfast, lunch and dinner, Bistro serves a wide selection of dishes featuring various world cuisines, complemented by an extensive international wine list. Location: Grand Class. Capacity: 120. Dress code: Daytime short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. Afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed-toe shoes for men; casual dress, skirt, bermuda or trousers for women. Minimum age 16 years. Reservations not required.
A casual, open-air restaurant situated amid the tropical jungle foliage of Salam, Chechén and Chacá trees. Open for breakfast, lunch and dinner, it features an international buffet during the day and an à la carte menu of Mayan specialties in the evening. Location: Zen Grand. Capacity: 180. Dress code: Daytime short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. Afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed-toe shoes for men; casual dress, skirt, bermuda or trousers for women. Applies to 16 years old guests and older. Reservations required only for dinner: conciergerm@velasresorts.com.
Rated Five Diamonds by the AAA, under the tutelage of Bruno Oteiza and Mikel Alonso, Cocina de Autor invites you to enjoy the most creative and avant-garde culinary experience, with a 12-course tasting menu inspired by the delicacies of the Mexican Caribbean. Location: Grand Class. Capacity: 60. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Code applies to 16-years old adolescents and older. Information and reservations: conciergerm@velasresorts.com.
Recipient of the AAA Four Diamond Award, Frida pays tribute to the famous painter Frida Kahlo with a menu for all ages featuring traditional dishes with a modern twist. Savor the authentic flavors that have made Mexican cuisine a part of the World Heritage of Humanity, such as fresh and dried chiles, local cheeses, herbs and more. Every dish is a gourmet work of art that reflects the country’s rich culinary heritage. Location: Ambassador. Capacity: 120. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. All ages. Information and reservations: conciergerm@velasresorts.com.
A place to make memories of fun and laughter. Discover the nightlife of Playa del Carmen right at the resort. Location: Ambassador. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). Reservations are not required.
This Sports Bar & Lounge features spacious indoor and outdoor areas, immersed within the Mayan jungle and surrounded by lush flora and fauna. Enjoy shows and sports events on 231" Black Diamond screens, a dance floor with DJ, premium international beverages and cocktails made with natural ingredients. Location: Zen Grand. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). Reservations are not required.
Rated Four Diamonds by the AAA. Experience the culinary art of French cuisine in the romantic and enchanting ambiance of Piaf. Its Swarovski crystal curtains, lighting and design come together in perfect harmony to create an atmosphere of delicate extravagance. Location: Grand Class. Capacity: 96. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. For ages 16 and over Information and reservations: conciergerm@velasresorts.com.
When the sun goes down, this ocean-view bar comes to life. Sample the best cocktails and domestic and imported wines, with the excellent service that characterizes Grand Velas. Location: Ambassador. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). All ages. Reservations are not required.
Recipient of the AAA Four Diamond Award, Sen Lin takes diners on a journey through the culinary traditions of China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand. Immersed in the jungle, the restaurant highlights the mystique of the Riviera Maya, offering new aromas and flavors, in addition to a lounge bar serving exotic cocktails.Location: Zen Grand. Capacity: 128. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. All ages. Information and reservations: conciergerm@velasresorts.com.
This bar offers a tranquil, captivating ambiance amid the Mayan jungle. Relax on wooden chairs in our lounge, surrounded by natural sounds and soft lighting, or indoors with various types of music. Location: Zen Grand. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). All ages. Reservations are not required.
Offering an exceptional view from the Grand Class ambiance, this bar was placed in between two haute cuisine restaurants. With lounge music and stunning design, it creates the perfect welcome to an unforgettable experience. Location: Grand Class. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). For ages 16 and over. Reservations are not required.
Spaces Kids' Clubs: Spaces for imagination
Our youngest guests will discover a home for their imagination alongside Pancho, our friendly mascot. These newly renovated spaces honor nature, offering a dynamic and educational environment where real-world connection and active play take center stage.
In these areas, children can enjoy:
- Snack Station
- Screen-free Concept
- Group Competitions
- Picnics
- Creative Sessions
- Playhouse And Dance Floor
Nestled within the natural sanctuary of the Zen Grand ambiance, children ages 5 to 12 can experience wellness with a unique twist. As the first kids' spa within the prestigious Forbes Travel Guide 5-Star-rated SE Spa, this space uses immersive murals and natural sounds to create an experience that promotes self-care and deep connection with the environment.
In this sanctuary, little ones can enjoy:
- Relaxation treatments in Shiatsu massage chairs and dedicated facial areas.
- Manicures, pedicures, and a fun styling station for hair and beauty.
- Natural products by FarmHouse Fresh, including a gift kit to take the experience home.
- Colorful drinks and healthy snacks that perfectly complement their spa journey.
Teen's club for ages 12-17.
Our exclusive Teens Club is the perfect place to chill out in a relaxed, supervised environment.
Youngsters will find a modern, larger space designed for socializing and fun. It is the perfect place for teen guests to connect through gaming, learning, and culinary experiences tailored specifically to their age group. They can enjoy:
- Playstation 5
- Arcade Area
- Golf Stimulator
- VIP Movie Theater
- Cooking Classes
- Mocktail Bar
- Traditional Huichol
- Tournaments
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