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Travel Impressions

SM 31, MZ 03, LOTE 101-21, KM 332 CARRETERA CANCUN-TULUM  
Benito Juarez, QR 77508
MEXICO

4.4 of 5 stars TripAdvisor Traveler Rating Based on 5457 reviews
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Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.

Preferred Club provides exclusive access to a lounge, an exclusive pool for the whole family, suites with spectacular views, and special privileges.

Location: Quintana Roo
† Fees may apply
  • Accessible rooms†
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
† Fees may apply

Junior Suite - Deal of the Day

Bedding: 1 King bed or 2 double beds.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 children, 4 total.

Junior Suite Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Tropical View Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Tropical View King

Bedding: 1 king bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Partial Ocean View Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Partial Ocean View King

Bedding: 1 king bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Ocean View Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Ocean View King

Bedding: 1 king bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite Swim-Out Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

Junior Suite Swim-Out King

Bedding: 1 king bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

Preferred Club Junior Suite Ocean View Double

Bedding: 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Junior Suite Ocean View King

Bedding: 1 king bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Junior Suite King

Bedding: 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Junior Suite Partial Ocean View King

Bedding:1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Master Suite Ocean view

View: Ocean view

Bedding: 1 king bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Governor Suite

Bedding: 1 king bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Ocean Front Double

View: Ocean view

Bedding: King size or Two double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 4 adults, 4 Total.

Family Junior Suite Ocean View

Bedding: 1 King bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 6 adults, 2 children, 6 total.

Preferred Club Master Suite Ocean Front

Bedding - 1 King Size Bed or 2 Double Bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total.

Preferred Club Family Suite Ocean View

Bedding - 1 King Size Bed or 2 Double Bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 6 adults, 2 children, 6 total.

RUN OF THE HOUSE

Bedding: 1 King bed or 2 double beds.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 children, 4 total.

Preferred Club Junior Suite Swim-Out Double

Bedding: 2 double beds. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

Preferred Club Junior Suite Swim-Out King

Bedding: 1 king bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

Preferred Club Presidential suite (145m2)

Bedding: 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

† Fees may apply
Bar/Lounge

Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

Barracuda - Barefoot beach bar with magnificent views

Desires - Sports bar during the day, disco with live music and dancing at night. 

Sports bar & Disco (Adult only)

Sports Bar: Disco (Manatees)

Rendezvous - Lobby bar

Showtime - Theater bar (This bar is subject to the entertainment schedule) Open for events only

Sugar Reef - Located at the pool area

  • Type: Bar/lounge

Barefoot Grill

Casual grilled favorites served poolside


Bluewater Grill

Steakhouse. Outdoor seating available.

  • Attire: Casual elegance

Bordeaux

Elegant French cuisine. For Adults only (minimum age of 16 years old)

  • Attire: Formal

Coco Cafe / Dolce Ice Cream Parlor

Open 24 hours

- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center

- Delicious ice cream with a variety of flavors

- Dress Code: Casual

  • Attire: Casual

El Patio

À la carte Mexican food served in a friendly atmosphere with traditional dishes

  • Cuisine: French
  • Attire: Casual Elegance

Himitsu

À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.

Hibachi tables for show cooking, under reservation with Concierge.

- A la carte Pan-Asian cuisine with Japanese specialties.

Teppanyaki/Hibachi Experience - Live show cooking.

Specialized chefs prepare your meal in front of you with theatrical techniques and impressive culinary skills.

Interactive and entertaining experience, ideal for families and groups. Approximate seating capacity: 130

*Teppanyaki/Hibachi tables require advance reservation with concierge due to high demand. We recommend booking at check-in. Subject to availability.

  • Attire: Casual

Oceana

- A la carte breakfast and Seafood specialty for dinner

- Daily a la carte breakfast available for Preferred Club guests

  • Attire: Casual Elegance

Portofino

À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.

  • Attire: Casual Elegance

Romantic Dining Experience

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.


World Cafe

A buffet-style restaurant serving international specialty items and classics

- Late night bites available

- Approximate seating capacity: 288

- Dress Code: Casual

  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual; Casual Elegance

  • Children's program
    Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.
    Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.
    *Adults are allowed access when accompanying their children.
    The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
    •Arts & Crafts
    •Playground
    •Indoor game room
    •Storytelling and music
    •Treasure hunts
    •Sandcastle contests
    •Board games and video games
    •Kids stage
    •Light snacks area for kids


  • Fitness center on-site†
    *Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
  • General†

    Unique Experiences:
    •Tequila tasting
    •Shopping
    •Cooking classes
    •Chef Table Gourmet Experience*
    •Cocktail lessons
    •Spanish Lessons

    *Additional costs may apply

    Access to private Preferred Club Lounge -

    Oceana

    Portofino

    Bluewater Grill - Exclusive to Preferred club.


  • Kayaking†
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
  • Pool†
    Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool. Exclusive Adults.
    Exclusive pool for Preferred Club members.

    The family pool is now the pool that includes Manatees swim-up bar.

  • Snorkeling†
    There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
  • Spa†
    Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

    There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin

  • Teen programs
    Core Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
    The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
    each other and chill out, while enjoying a variety of board games, video games and activities:
    •Social events including disco mixers
    •Snack bar with non-alcoholic drinks and snacks
    •Video games: Xbox 360®, Wii® and Play Station®
    •Ping-pong
    •Billiard
    •Air Hockey
    •Football table
    •Adults are allowed when accompanying their children
  • Tennis court†
    Coming soon in April 2020.


  • Water activities†
    -Non-motorized water sports
    -Introductory scuba lessons in the pool
    -Water volleyball
    -Scuba diving (Additional fee)

    Following amenities are coming in April 2020:
    Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.

† Fees may apply

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