Travelogue
TravelBlogue
Travel Info
Groups
ALG Vacations®
Crta. Federal 307 Chetumal -- Puerto Juarez Benito Juarez C.P., QR 77569 Mexico
Serenity Club Inclusions.
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
View: Garden
Bedding: 1 king. Category
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 total
Junior Suite Gardenview offers private terrace or balcony with whirlpool tub.
Occupancy Limits: 2 adults, 0 children, 2 total Effective Date : 01/14/2026
Bedding: 1 king. Category Bedding Requests are not guaranteed. They are based on availability upon check-in.
Junior Suite Swim-out offers private terrace with exclusive swim-out pool.
View: Partial Ocean
Bedding: 1 king bed. Category Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Bedding: 1 king bed
Romance Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.
Romance Junior Suite Swim-out Partial Oceanview offers private terrace or balcony with whirlpool tub.
View: Ocean
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for All Serenity Club Categories:
• Stunning suites in an impeccable location with breathtaking views
• Exclusive check-in & lounge area
• Butler service 7:00am – 11:00pm
• Premium aromatherapy menu (six aromas to choose from)
• Personalized premium mini bar, restocked daily
• Nespresso machine with premium capsules menu
• Premium pillow menu (four pillows to choose from)
• Haven Riviera Cancun signature toiletries
• Two exclusive, à la carte restaurants, open daily: Vistas (breakfast and lunch) and Tahani (breakfast and gastronomic experience: Dinner & Dance)
• Extended room service menu
• Complimentary green fees at El Tinto golf course at Cancun Country Club (one golf cart included for free on a 3-nights stay or two golf carts included for free on a 5-nights stay)
• Complimentary access to the water journey experience and dynamic pool circuit at the MySenses Spa (one booking for 4 nights or less and two bookings for 5 nights or more, not accumulative)
• 20% discount on food and beverages*
• 15% discount on treatments at the MySenses Spa*
• Exclusive Serenity Pool with an à la carte lunch service: 12:30 pm a 5:00 pm
• Premium liquor
• Welcome Gift
• Complimentary Beach Bag
*Restrictions apply.
Serenity Club One Bedroom Master Suite Ocean Front is an expansive oceanfront haven with 924 square feet of space. The bathroom features a bathtub, dual sinks, a raindrop shower for 2, and expansive private balcony with a whirlpool tub.
A la carte Mexican-style steak house open for dinner. Reservations required.
Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts
Serving breakfast and dinner. No reservations required. Located on the ground floor in the main building with indoor and outdoor dining.
Breakfast dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Serving lunch, quick snacks, and refreshing drinks near the pool. No reservations required. Dress code is beach casual.
Serving casual snacks and specialty coffee on 1st floor near lobby. No reservations required. Dress code is beach casual.
Serving a la carte Mediterranean cuisine for dinner. Reservations required. Located on the 2nd floor in the main building and pool and ocean views.
Serving a la carte Asian fusion cuisine for dinner. Reservations required. Located on the 2nd floor in the main building.
Tahani is a fine-dining wonder, serving global cuisine. Exclusive to Serenity Club guests, its à la carte menu is inspired by the freshest ingredients and in constant evolution.
Serving breakfast poolside exclusively for Serenity Club guests. Serving small plates during lunch hours for all guests. No reservations required.
Breakfast and lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Open for lunch & dinner with seafood specialties, fresh catch of the day, and ceviche dishes. No reservations required. Drenched in beautiful ocean views, Vora Mar is a visual and gastronomic experience.
Lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Dinner dress code: collar or polo shirt, long pants or dressy shorts casual close-toed shoes, blouses or dresses, skirts
Loading...