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Travel Impressions

Boulevard Kukulcan, km 16.5, Zona Hotelera Cancun 77500, Quintana Roo, Mexico  
Cancun, QR 77500
Mexico

4.5 of 5 stars TripAdvisor Traveler Rating Based on 21286 reviews
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A complete renovation designed to inspire an icon reimagined. Discover a fully transformed experience where contemporary design, enhanced comfort, and forward-thinking concepts redefine what it truly means to stay in paradise. 

Perfectly situated along Cancún’s beautiful white-sand beaches, this exclusive beachfront resort offers ideal accommodations for an unforgettable vacation. Paradisus Cancún blends the natural beauty that has made the destination world-renowned with the refined comforts of a luxury resort, proudly maintaining the prestigious AAA Four Diamond Award since 2006. 

The resort features 773 fully redesigned suites, spacious and elegantly appointed, many offering breathtaking views of a unique beach and located just 15 minutes from Cancún International Airport. Guests can enjoy four pools, including a brand-new AQUAZONE, as well as a wide variety of spaces designed for relaxation, entertainment, and connection.

Nine dining venues, including three fully renovated restaurants, seven bars, and three food and beverage spots are thoughtfully designed to deliver the highest standards of culinary quality, service, and ambiance, ensuring a diverse and elevated gastronomic experience throughout the stay. 

The Reserve offers enhanced suites and immersive guest experiences designed especially for adults and groups, providing elevated services, dedicated concierge assistance, private areas, and exclusive amenities that invite guests to reconnect and create lasting memories. Family Concierge enhances the premium room and suite experience by combining elegance, tranquility, and beauty with exclusive services and privileges tailored to families seeking a superior vacation experience. 
Location: Cancun - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 75.99 Mexico Pesos (approx. $5.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: $85.40 MXN (approx. $4.92) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
† Fees may apply
  • 24-hour room service†
  • Boutiques/stores†
  • Business center†
  • Children programs
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services
  • Pool
  • Restaurant†
† Fees may apply

Junior Suite - Sunset View

Bedding: 1 king-size bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total.

Junior Suite Ocean view

Bedding: 1 king bed or 2 Double beds.

Bedding  Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 children, 4 total.

The Reserve Adults Only Junior Suite - Sunset View

Bedding: 1 king bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 total.

The Reserve Adults Only Junior Suite Ocean View

Bedding: 1 king bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 total.

THE RESERVE ADULTS ONLY SUITE - SUNSET VIEW

Bedding: King Bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 total.

THE RESERVE ADULTS ONLY SUITE - OCEAN VIEW

Bedding: King bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 total.

THE RESERVE ADULTS ONLY MASTER SUITE - SUNSET VIEW

Bedding: King bed

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 total.

PREMIUM SUITE - SUNSET VIEW

Bedding: 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

PREMIUM MASTER SUITE - SUNSET VIEW

View: Lagoon view

Bedding: 1 king bed.

Bedding Requests are not guaranteed.  They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

PREMIUM TWO BEDROOM-MASTER SUITE

View: Lagoon view.

Bedding: 1 king bed & 2 double beds.

Bedding Requests are not guaranteed.  They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 5 total. 

FAMILY CONCIERGE JUNIOR SUITE OCEAN VIEW

Bedding: 2 double bed or 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 child, 4 total.

FAMILY CONCIERGE SUITE OCEAN VIEW

Bedding:  2 double bed or 1 king bed. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 child, 4 total.

FAMILY CONCIERGE JUNIOR SUITE - SUNSET VIEW

Bedding: 1 king-size bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 children, 4 total.

FAMILY CONCIERGE SUITE - SUNSET VIEW

Bedding: 1 king-size bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 3 children, 4 total.

FAMILY CONCIERGE TWO BEDROOM - SUNSET VIEW

Bedding: 1 king-size bed and 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 6 adults, 2 children, 8 total.

FAMILY CONCIERGE TWO BEDROOM - OCEAN VIEW

Bedding: 1 king-size bed and 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 6 adults, 2 children, 8 total.

THE RESERVE ADULTS ONLY MASTER OCEAN VIEW

Bedding: 1 king-size bed

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 3 total.

† Fees may apply
Agua Marina

Strong regional influences define this coastal Mexican cuisine, with splashes of local and organic ingredients in an expression of Mexican culinary culture using sustainably sourced seafood. 


Type of Cooking: Seafood inspired by Mexico’s coast.

  • Cuisine: Asian
  • Meals: Breakfast, Dinner, Lunch
  • Attire: Resort casual

Bana Restaurant

This contemporary Pan-Asian restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Asian fusion menus include both Western and Eastern style sushi being served.


Cuisine: Japanese fusion

  • Attire: Resort Casual

Blue Agave Bar

Agave is the key to great tequila, trust us. Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant. With pride in all Mexican flavors, Blue Agave also offers a full range of national beers and, of course, traditional margaritas!


Blue Agave Restaurant

In Mexico, eating a taco is considered an art, where Nahuatl is its origin, Mexico City its capital, and the "taquero" its protagonist. Live the experience that is so present in our folklore. 

Type of Cooking: Mexican food. 

  • Attire: Resort Casual

Cappella

A classic Italian restaurant reinterpreted with a welcoming and sophisticated ambience. Capella brings timeless flavors to life through subtle elegance.


Type of Cooking: Italian food

  • Attire: Resort casual

Fuego Restaurant

Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you. Ceviche and the freshest seafood come together in one of our best restaurants. Your tastebuds will need their passport for this culinary voyage.


Type of cuisine: lunch - Burger Boutique; dinner - “Nikkei Style” Peruvian cuisine


  • Attire: Resort Casual

Gastro Hall

Is a refined, modern buffet offering global flavors in an elegant, contemporary setting. Live cooking stations, premium ingredients, and artfully presented multicultural dishes elevate every meal into a sophisticated yet welcoming dining experience for all ages. 


Type of Cooking: International Buffet

  • Attire: Resort Casual

Ginger Lobby Bar

A place that transforms as the day matures, where we will have various experiences, from a tropical smoothie bar in the mornings, transitioning to a 5 to 7 bar with a Montreal style in the afternoon, and a trendy cocktail bar in the evening.

  • Meals: Breakfast, Dinner, Lunch
  • Attire: Resort Casual

Kanna Beach Club

Kanna Beach Club offers a fresh take on "boho chic" and trendy cuisine, blending the freshest ingredients found along the Mexican coast from Baja California to Quintana Roo, where tiki mixology with Mexican products takes center stage. 

  • Attire: Casual

Kao

Delivers a refined Japanese dining experience where tradition meets modern elegance. Thoughtfully crafted flavors, precise techniques, and a sophisticated atmosphere create an elevated setting for an immersive culinary journey. 


Type of Cooking: Japanese cuisine with a modern twist

  • Attire: Resort Casual

Kao Bar
  • Cuisine: Mexican
  • Attire: Resort casual

Malva Food Bazaar

A buffet with local and international specialties served throughout the day. From freshly baked bread to salads, meat, fish, and vegan options… everything is delicious! Locally sourced ingredients make it even more special.


Nespresso Corner

At any time of the day... Taste a good coffee! Try a delicious coffee at Paradisus Cancun and accompany it with cakes, paninis and cookies. A real delight.

  • Attire: No Restrictions

Pool Bar I


  • Attire: Casual

Pool Bar II
  • Attire: Casual

Sal Steak Cave

Satisfy your taste buds at Sal Steak Cave. For an extra charge you can enjoy succulent cuts of meat and superior-quality ingredients prepared by our expert chefs using the most avant-garde techniques and high-tech equipment. Guests staying in The Reserve and Family Concierge have one dinner included per stay. For adults only (+18). With extra charge. Restaurant open to the public.

  • Attire: Resort Casual

Sante

Exclusively for The Reserve Adults Only guests. Enjoy Mediterranean cuisine under a beautiful palapa with spectacular views. An open space that connects you with nature with a chilled, stylish vibe. Reserved for The Reserve guests, open for breakfast and lunch, and open for a la carte dinner for adults only (reservation required). 


Type of Cooking: Mediterranean flavors.

  • Attire: Resort Casual

Sante Bar
  • Attire: Casual

The Shack

A fun, laid-back poolside snack spot serving crave-worthy bites and refreshing treats throughout the day. Easy, flavorful, and sun-soaked, The Shack is the perfect stop between dips, laughs, and lazy pool moments.

  • Attire: Casual

TWE12LVET

Twelvet, Artisanal ice cream distinguished by its focus on the quality of the ingredients and the creativity in the creation of flavors. It offers a unique and authentic experience, where customers can enjoy fresh and delicious ice cream, with a wide variety of options to satisfy their sweetest preferences. 


Type of Cooking: Gelato delights.

  • Attire: Casual

Vibra

Is an all-day dining destination offering international cuisine with intention, where bold gourmet flavors meet a vibrant, contemporary atmosphere. From relaxed daytime moments to lively evenings, elevated cuisine and stylish energy define the experience. 


Type of Cooking: International cuisine.

  • Attire: Resort Casual

Zesty

Offers elevated comfort food in a stylish, relaxed atmosphere, where familiar flavors are reimagined with premium ingredients and thoughtful presentation, creating a warm yet refined dining experience. 


Type of Cooking: American Bar & Grill.

  • Attire: Resort Casual

  • Children's program
    Baby Club: 1 to 4 years old
    Kids Club from 5 to 10 year old

  • General†
    AQUAZONE Water Park 

    Brand-new water park with dynamic slides, splash zones, a dedicated teens arcade, and water-filled fun. AQUAZONE sets a new standard for family-friendly experiences in the destination and elevates our family offering and positions Paradisus Cancún as one of the top choices for multigenerational travel in the Mexican Caribbean

  • Golf†
    Relax your mind, practice your swing and enjoy the enviable views from our executive golf course. Our nine Par-3 holes offer a perfect place to disconnect and have fun with friends while playing this great sport in an unbeatable location. The course is located right in front of the main entrance of the resort, making it even more comfortable and easy to enjoy.

    Dress code: polo shirt, golf or sports shoes (Not allowed: metal studs, sandals, jeans, collarless or sleeveless shirts).

  • Gym
    The spacious gym includes a combination of cardio and resistance equipment with treadmills, climbers, exercise bikes, weight training machines and free weights. As part of the holistic approach and methods of Yhi Spa, the Wellnes Center offers Yhi Moves, which includes fitness, personal training and wellness activities with personal trainers that evaluate the individual needs of each guest and develop specially adapted personalized exercise programs.
    Gym is only for adults over 18 years old.

  • Pool
    Immerse yourself in four beautifully designed pools, created for relaxation, enjoyment, and unforgettable moments under the sun.
     • 1 adult pool exclusively for The Reserve guests, depth 1.65 m 
    • 2 main pools, depth from 1.56 m to 1.80 m 
    • 1 pool for children, depth 65 cm 
    • 1 wading pool 
    • 96 Bali beds

  • Spa†
    The Yhi Spa Wellness Center offers a variety of activities and fitness equipment for all styles and exercise preferences. In the movement studio, the guests can practice yoga quietly or take a lesson of Tai Chi, or put the heart to one hundred with a spinning session.
  • Teen programs†
    Life enriching activities for teenagers from 11 to 17 years old
† Fees may apply

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