View our Accessibility Statement
skip to main content

Blvd. Kukulcan Lote 7-Mz 51, Punta Cancun, Zona Hotelera  
QR 77500
MEXICO

DMCA Policy

Current Promotions

Hyatt Ziva Cancun, with 21 culinary experiences, including 8 restaurants, 8 bars, 2 food trucks, and much more. A family-friendly resort, including our exceptional Turquoize Tower — an exclusive, adults-only section designed for those seeking luxury and tranquility. Each suite in the Turquoize Tower features breathtaking ocean views, personalized butler service, a private Jacuzzi, and exclusive access to our Punta Vista rooftop. This refined space features a curated selection of premium beverages, perfect for relaxing and enjoying the panoramic views in an upscale setting. For guests looking to enjoy a more refined and serene atmosphere, we also offer adults-only venues such as La Bastille, our elegant French restaurant; The Den, a sophisticated mixology bar; and Sassil Bar, a stylish lounge ideal to enjoy a signature drink.
  • The Hotel announces that maintenance at the Punta Vista rooftop pool is complete. The pool, bar, restrooms, and Jacuzzis are reopened, and the Infinity Pool is again available to all guests.
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 82.12 MXN (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Air conditioning†
  • Baggage Storage†
  • Beachfront†
  • Buffet breakfast†
  • Doctor on call†
  • Elevators†
  • Game room†
  • Housekeeping - daily†
† Fees may apply

Resort View King (with Sofa Bed)

Bedding: 1 King & sofa bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Resort View Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Ocean View King (with Sofa Bed)

Bedding: 1 King & sofa bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Ocean View Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Ocean Front King (with Sofa Bed)

Bedding: 1 King & Sofa bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Ocean Front Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Club Ocean Front King

Bedding: 1 King.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 1, Total 3.

Club Ocean Front Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Dolphin View Master King (with Sofa Bed)

Bedding: 1 King & Sofa bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Dolphin View Master Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 5.

Swim Up King (with Sofa Bed)

Bedding: 1 King & Sofa bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Total 4.

Swim Up Double

Bedding: 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Total 4.

Turquoize Ocean Front Master King (Adults Only)

Bedding: 1 King.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 0, Total 3.

Turquoize Ocean Front Master Double (Adults Only)

Bedding: 2 Queens.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 0, Total 4.

Turquoize Sky Ocean Front Master King (Adults Only)

Bedding: 1 King.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 0, Total 3.

Turquoize Sky Ocean Front Master Double (Adults Only)

Bedding: 2 Queens.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.


Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 0, Total 4.

Turquoize Sky Swim Up Ocean Front Master King (Adults Only)

Bedding: 1 King.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 0, Total 3.

Turquoize Sky Swim Up Ocean Front Master Double

Bedding: 2 Queens.

Adults 18+, butler service, special access to Punta Vista Rooftop

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 0, Total 4.

Ocean Front LightHouse Suite (with Sofa Bed)

Bedding: 1 King & Sofa bed..

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 4.

Ocean Front Pyramid Suite (with Sofa Bed)

Bedding: 1 King & Sofa Bed.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 4, Child 3, Total 5.

Club Ocean Front Corner Suite

Bedding: 1 King.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 2, Total 4.

Club Ocean Front Master Suite

Bedding: 1 King.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 3, Child 2, Total 4.

Club Two Bedroom Ocean Front Suite

Bedding: 1 King & 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 6, Child 5, Total 6.

Presidential Suite

Bedding: 1 King & 2 Queens.

Bedding requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Adult 6, Child 5, Total 6.

† Fees may apply
BAR DEL MAR

Sip a refreshing drink while relaxing poolside.


CASA DEL CAFÉ

Espressos, cappuccinos and other delicious beverages are 
complemented by scrumptious pastries and snacks in this cozy cafe.


Chef's Table

This intimate restaurant offers a six-course tasting menu paired with signature cocktails, handcrafted beers and exquisite wines for a one-of-a-kind dining experience. Perfect for small groups.


Chevy's

This classic American diner is the perfect place to grab a burger and a shake.


Club Lounge

Whether lounging indoors or seated outside, savor a delicious snack with a fine wine or a premium cocktail.
(The Club Lounge area is only for the guest staying at the Club tower.)


Dips & Sips Bar

Enjoy a drink poolside or within the pool at the swim-up bar and take in views of brilliant blue waters stretching from the infinity pool to the ocean.


EL MERCADO

With indoor and outdoor seating, this international buffet 
offers an endless variety of gourmet dishes to please any palate.


FOOD CARTS

Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit and sweet crepes.


HEALTHY JUANA’S SMOOTHIES

Try one of our healthful blends—calorie count included—or create a custom concoction just the way you like it, made from the freshest seasonal fruits, veggies, milks and seeds.


Juana Margarita Bar

Get a taste of Mexico by sampling a selection of local tequilas 
and mezcales.


LABASTILLE

Classic and romantic, this elegant yet relaxed adults-only 18+ restaurant serves timeless French cuisine.


Lorenzo's

Featuring Italian staples such as wood-fired pizza, this restaurant 
serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner.


PASTELES

Sweet treats take center stage at this colorful dessert parlor serving up ice cream, pastries, cotton candy and more.


Private Dinners

Enhance your stay by booking an exclusive romantic candlelit dinner in a private oceanfront setting. You also have the option to reserve dinner in the private Chef's Table or in the comfort and privacy of your suite. Contact our Concierge for more information or to schedule a dinner at an additional cost.


Punta Vista

Admire the panoramic views from the rooftop as you sip a 
signature cocktail by the adults-only pool.


Saasil Bar

Relax within this breezy, adults-only contemporary lounge inspired by the region’s Mayan heritage or sit outdoors and take in the stunning ocean views.


The Moongate

From sushi rolls to teppanyaki, a variety of Asian delicacies await you at this restaurant. Open for dinner, The Moongate is located on the first floor and offers an à la carte menu.

(Teppanyaki table, requires a reservation.)


Tradewinds

A casual grill by day and a classic steakhouse by night, this oceanfront eatery offers fantastic views indoors and out.


TRES CERVEZA’S

 This sports bar features its own microbrewery and brewmaster. 
With handcrafted beer and wings, there’s no better spot to catch a game.
Tres Cervezas introduces a new Mexican cantina concept, offering a variety of traditional Mexican dishes in a relaxed and authentic atmosphere, for families.


  • Fitness center on-site†
    GYM - 24hrs
  • General†
    Coffee maker
    Hair salon
    Elliptical machine
    Treadmill
    Weight machines
    Free weights
    Accessible
    Private car service
    Adult-only pool 18+
    Waterslide
    Gift shop
    Full-service laundry
    Boutique shopping
    Tennis
    Pilates (need reservation)
    Yoga classes (need reservation)

  • Golf†
  • Hot tub†
  • Indoor pool†
  • Nightclubs†
  • Outdoor pool†
  • Pool†
  • Sauna†
  • Snorkeling†
  • Spa†
† Fees may apply
Keyboard Instructions
change date: Ctrl/Command + ///
previous/next month: Page Up/Down
select date: Enter
cancel and close: Esc