The Pyramid Cancun - All Inclusive Detailed Information

Blvd. Kukulcan Km 16.5, Zona Hotelera
Cancun, QR 77500
Mexico

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Hotel Details
Amenities
Rooms
Dining
Activities
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Gourmet Premium All Inclusive

Internationally awarded gastronomy is the main feature of this all inclusive resort, located on one of the most beautiful beaches in the destination.

Highlights

• All-inclusive resort with exclusive areas for families and adults only.

• A gastronomic world with avant-garde, sensory, and haute

cuisine that combines the best of Mexico’s flavors.

• Beach clubs: personalized service with Bali beds, pools,

beverages, and snacks

Location: Cancun Hotel Zone - Beachfront

Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $225.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

During the Spring Break season (February-April), any guest who is under 25 years old traveling without their parent or legal guardian must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in.

Guests who are 17 years old and traveling without their parent or legal guardian must present written and signed consent from their parent or legal guardian upon hotel check-in. This consent must authorize the guest’s international travel, acknowledge and accept full legal responsibility for the guest’s actions throughout the duration of the stay, and be presented in physical form in either English or Spanish. Additionally, for every group of nineteen guests who are 17 years old and not accompanied by a parent or legal guardian, a minimum of one adult chaperone is required. This chaperone must be at least 25 years old and must stay at the property for the entire duration of the group’s visit. Guests under the age of 17 are not permitted to stay at any Oasis Hotels & Resorts property unless accompanied by their parent or legal guardian.

Hotel Spring Break Policy - During the Spring Break season (February-April), a Student/Youth Traveler is defined as any guest who is under 25 years old traveling without their parent or legal guardian. Any guest meeting this definition must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in. As a general policy, Student/Youth Traveler Groups are not accepted at this hotel during the Spring Break season (this restriction does not apply to family travel). This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun International Airport: 10 miles
- Other or alternate †
  
  Transportation to/from resort not included; add transportation at checkout.

Total rooms: 394

† Fees may apply

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront†
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Children programs†

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront†
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Children programs†
Children welcome
Coffee shop
Concierge desk
Conference facilities†
Currency exchange
Doctor on call†
Elevators
Exercise gym
Gift/News stand†
Internet services
Laundry/Valet service†
Live entertainment
Lounges/bars†
Luggage service
Meeting rooms†
Multilingual staff
Parking†
Pool
Restaurant†
Room service†
Sauna†
Spa†
Tennis court
Travel agency†

more (+)

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Audiovisual Equipment†
Business Services†
Conference Suite†
Meeting/Board Rooms†

† Fees may apply

Pyramid Standard

Bedding: King size bed or 2 Double beds.

Occupancy limits: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)

Additional amenities: Private reception, early check-in and late checkout (subject to availability), turndown service, hotel services tablet

Pyramid Junior Suite

View : Ocean or sunset view.

Bedding : 1 king bed.

Occupancy: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)

Additional amenities: Private reception, early check-in and late checkout (subject to availability), turndown service, hotel services tablet

Pyramid Master Suite

View : Ocean, sunset, or garden view

Bedding : 1 king bed or 2 double beds

Occupancy: 3 max (1-3 adults, 1 adult + 2 children, 2 adults + 1 child)

Additional amenities: Jacuzzi or plunge pool (subject to availability), living room, private reception, early check-in and late checkout (subject to availability), espresso coffee machine, turndown service, pillows menu (upon request), hotel services tablet, welcome gift, exclusive restaurants (dinner at Black Sens and lunch at Café Del Mar), exclusive pool and beach club with premium beverages service and personalized attention at the private pools area.

Pyramid Ocean Front

View: Oceanfront view

Bedding: 1 king bed or 2 double bed

Occupancy limits: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)

Additional amenities: Private reception, early check-in and late checkout (subject to availability), turndown service, hotel services tablet.

† Fees may apply

BARS

• Fontainebleau: Lounge bar with live shows | Adults only 18+

• The White Box Bar

• Cocoa: Ocean view bar

• Sian Ka’an Club: Pool bar; included for guests staying in Pyramid Master Suite, additional cost for other guests

• The Pyramid Beach Bar: Ocean view bar

• Coffee & Me: Coffee shop

• Gelato & Me: Ice cream shop

• Gecko Bar

• La Placita Bar

• Sarape Wet Bar: Swim-up bar

• Terraza Dos Lunas: Terrace bar and swim-up bar

• Havana Sport Bar: Adults only 18+

• Oasis Beach Club Bar: Adults only 18+

• Coffee & You: Coffee shop (two locations)

• Gelato & You: Ice cream shop

• Benazuza Bar ($): Premium bar with molecular cocktails | Adults only 18+

• Cigar Corner ($): Adults only 18+

RESTAURANTS

• Benazuza: Innovative techno-emotional cuisine; beverages with additional cost | Adults only 18+

• Careyes: Gourmet fusion; beverages with additional cost

• The White Box: Mediterranean gastrobar

• Sakura: Nikkei cuisine | Adults only 18+

• Cocoa: Seafood

• Miramar: Italian

• Bites: Comfort food

• Le Buffet: Buffet

• Black Sens: Dining-in-the-dark sensory experience; exclusive for guests staying in Pyramid Master Suite, additional costs for other guests | Adults only 18+

• Café Del Mar: Mediterranean; exclusive for guests staying in Pyramid Master Suite, additional cost for other guests

• Bahia: Steakhouse

• Dos Lunas: Italian

• Hacienda Sarape: Mexican

• Il Forno: Pizza and pasta

• La Trattoria: Trattoria

• Maki Taco: Japanese-Mexican fusion

• Coyote Bites: American snacks

• La Placita: Fast food

• Hippie Chic: Fast food

• Buffet Tunkul: Buffet

• Late Snack Tatish: 11:00pm - 6:00am

The Oasis Hotels & Resorts App shows current restaurant hours, dress codes, menus, and reservation requirements.

Beach

Sian Ka’an Beach Club

Bali beds (adults only), beach huts (additional cost), butler service, pools, snacks, open bar, premium beverages; included for Pyramid Master Suite guests, additional cost for other guests

Oasis Beach Club

Pools, domestic open bar, Bali beds (additional cost), adults only

Cocoa Beach Club (additional cost $)

Bali beds, huts with butler service, international beverages
Children's program†
Fitness center on-site
General†

Sports & Activities

• Beach volleyball

• Beach soccer

• Pool slackline

• Archery

• Pool volleyball

• Tennis

• Yoga, Pilates, Zumba, aquarobics

• Pool contests

• Mega Jenga
Pool
Lagoon-style main pool extending a quarter-mile and facing the Caribbean Sea, plus multiple pools dispersed throughout the beach clubs.
Spa†

Aaktun Health & Spa ($) Immerse yourself in a full range of spa services, including massages, facial and body treatments, and hydrotherapy. Adults only 18+

† Fees may apply