View our Accessibility Statement
skip to main content

Av. Xaman-Ha, Manzana 3 No. 1, Condominios Playacar  
Playa Del Carmen  77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 6979 reviews
DMCA Policy

Current Promotions

Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols
Location: Playa del Carmen - Beach
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • COVID test onsite
  • Elevators Not Available
  • Exercise gym
† Fees may apply

Standard

Bedding: 2 Double beds or 1 King bed

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

2 Bedroom Standard

Bedding: 2 Double beds or 1 King bed (2 connecting rooms)

Occupancy limits- 6 adults, 4 children, 8 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Junior Suite

Bedding: 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

† Fees may apply
Various Lounges/Bars

- Ananá
- La Cumbia
- La Plaza
- Las Olas


Various Restaurants

- The Palms 
- Jade Asian Restaurant
- Traviata Italian Restaurant
- Turquesa


  • Children's pool
    There is 1 children's pool on-site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Introductory scuba lesson in the pool
    Paddle boat

  • Pool
    There are 4 pools on-site.  This property has swim-up bars. 
  • Sauna†
  • Spa†
† Fees may apply

Loading...

Keyboard Instructions
change date: Ctrl/Command + ///
previous/next month: Page Up/Down
select date: Enter
cancel and close: Esc