Crta. Federal 307 Chetumal -- Puerto Juarez  
Benito Juarez C.P., QR 77569
MEXICO

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An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun, an adults-only, all-inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. With a vibrant spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views to a toes-in-the-sand Beach Stand, our culinary delights have something for every palate. Relax and replenish with a transcendent spa experience featuring avant-garde treatments and traditional techniques steeped in ancient Mayan philosophy. Anything is possible at your personal sanctuary in the Mexican Caribbean.
Location: Puerto Morelos - Beach
  • Traditional Spring Break Student Groups are not allowed
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Car Rental Services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Gift/News stand†
  • Golf, Offsite†
  • Laundry/Valet service†
† Fees may apply

Junior Suite Garden View

View: Garden

Bedding: 1 king

Occupancy Limits: 3 adults, 0 children, 3 total

Junior Suite Gardenview offers private terrace or balcony with whirlpool tub.

Junior Suite Partial Ocean View

View: Partial Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.

Junior Suite Swim Out Garden View

View: Garden

Bedding: 1 king

Occupancy Limits: 3 adults, 0 children, 3 total

Junior Suite Swim-out offers private terrace with exclusive swim-out pool.

Junior Suite Swim Out Partial Ocean View

Occupancy Limits: 2 adults, 0 children, 2 total.

Effective:April 27th 2020

View: Partial Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Junior Suite Swim-out offers private terrace with exclusive swim-out pool.

Romance Junior Suite Partial Ocean View

View: Partial Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Romance Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.

Romance Junior Suite Swim Out Partial Ocean View

View: Partial Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Romance Junior Suite Swim-out Partial Oceanview offers private terrace or balcony with whirlpool tub.

Serenity Club Junior Suite Ocean Front

View: Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Romance Junior Suite Ocean Front

View: Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Junior Suite Swim Out Ocean Front

View: Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Romance Junior Suite Swim Out OCF

View: Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club One Bedroom Master Suite Ocean Front

View: Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club One Bedroom Master Suite Ocean Front is an expansive oceanfront haven with 924 square feet of space. The bathroom features a bathtub, dual sinks, a raindrop shower for 2, and expansive private balcony with a whirlpool tub.

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service 7:00am – 11:00pm (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

† Fees may apply
Agua Bendita

A la carte Mexican-style steak house open for dinner. Reservations required.

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Mexican

Flavours

Serving breakfast and dinner. No reservations required. Located on the ground floor in the main building with indoor and outdoor dining.

Breakfast dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: International

Mistral

Serving lunch, quick snacks, and refreshing drinks near the pool. No reservations required. Dress code is beach casual.


Mocaccino

Serving casual snacks and specialty coffee on 1st floor near lobby. No reservations required. Dress code is beach casual.

  • Type: Deli

Olios

Serving a la carte Mediterranean cuisine for dinner. Reservations required. Located on the 2nd floor in the main building and pool and ocean views.

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Mediterranean

Satsu

Serving a la carte Asian fusion cuisine for dinner. Reservations required. Located on the 2nd floor in the main building. 

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Asian-Fusion

Vistas Snack Bar

Serving breakfast poolside exclusively for Serenity Club guests. Serving small plates during lunch hours for all guests. No reservations required.

Breakfast and lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit


Vora Mar

Open for lunch & dinner with seafood specialties, fresh catch of the day, and ceviche dishes. No reservations required. Drenched in beautiful ocean views, Vora Mar is a visual and gastronomic experience.

Lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit

Dinner dress code: collar or polo shirt, long pants or dressy shorts casual close-toed shoes, blouses or dresses, skirts

  • Cuisine: Seafood

  • Beach
    Daily organized beach walks
  • Fitness center on-site
  • Pool
    Three pools
  • Scuba diving
    Free scuba dive clinic in the pool (one hour per person, per stay). Scuba diving following clinic is available for surcharge.
  • Spa†
  • Tennis court
  • Whirlpool
    1 over-sized in-pool whirlpool
† Fees may apply
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