Sun Palace - All Inclusive Detailed Information

Blvd. Kukulkan Km 20
Cancun, QR 77500
MEXICO

DMCA Policy

Hotel Details
Amenities
Rooms
Dining
Activities

A charming compliment to Cancun’s Hotel Zone, this elegant couples-only, all-suite resort features mostly oceanview rooms, a romantic ambience, fine restaurants and special room amenities. A perfect escape from the stress and hassles of everyday life, guests will love the distinctive service and inviting accommodations at this superior Mexican getaway.

Location: Cancun - Beach

Sun Palace is an Adults Only resort.
The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - During spring break the following policies are in effect. One chaperone for every 10 students/spring breakers. No alcohol in the rooms, a special wrist band will be issued by the hotel to student/spring breakers which will restrict service of alcohol at any of the facilities.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun, Mexico (CUN): 15 miles

Year Built: 1986
Last Renovation: 2006
Accessible rooms: 2
Floors: 8
Total rooms: 252

† Fees may apply

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Baggage hold
Bell staff/porter
Children not allowed
Concierge desk
Elevators

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Baggage hold
Bell staff/porter
Children not allowed
Concierge desk
Elevators
Exercise gym
Free parking
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Outdoor pool
Pool
Restaurant
Room service†
Safe deposit box
Sauna
Spa†
Tour/sightseeing desk
Wakeup service
Water sports†

more (+)

Visit www.weddings.palaceresorts.com for information.

Internet Access

† Fees may apply

Deluxe Resort View

View: Resort view

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities:

*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub

Superior Deluxe Oceanview

View:Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub

Junior Suite Oceanview

View: Oceanview

Bedding:1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*Seating area
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI® bath amenities
*CHI® hair dryer and hair straightener
*Double whirlpool tub

Junior Suite Ocean View Awe-Inclusive

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Concierge Level

View: Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities:
*The resort has wireless Internet terminal within the room
*In-room wine and fruits
*Seating area
*Double whirlpool tub
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*CHI ® bath amenities
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Espresso/American coffee maker
*Private candlelight dinner at select locations (once per stay)
*Private check-in and out
*Late check-out & early check-in (subject to availability)
*Exclusive concierge phone service

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Cable television
Coffee/Tea Maker
DVD player
Hair Dryer
Internet access
iPod docking station
Iron
Ironing board
Minibar
Safe
Shower only
Slippers
Telephone
Turn down service
Upgraded bathroom amenities

Grand Level

Bedding- 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits - 2 adults, 0 children, 2 total.

*Couples-only resort

Air conditioning
Air conditioning individually controlled in room
Alarm clock
AM/FM radio
Bathrobe
High Definition (HD) Flat Panel Television - 32 inches or greater
Housekeeping Service
Iron
Ironing board
Minibar
Non-smoking
Safe large enough to accommodate a laptop
Satellite television
Slippers
Telephone
Turn down service
Upgraded bathroom amenities
Welcome gift

† Fees may apply

El Alamo

Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an A la carte Mexican menu for dinner.

Attire: Casual

La Tratto

Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner serving an A la carte Italian menu.

Cuisine: Italian
Attire: Long pants, collared shirts and shoes are required

Lobby Bar

Our lobby bar serves a Continental breakfast bar service and tea time.

Pool Bar

Bar with snack service to all pools.

Snack area

Light meals by the pool and an Asian A la carte menu.

The Steak

The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef.

Cuisine: Seafood, Steak houses
Attire: Casual

Wet Bar

Swim-up bar.

Direct access to a beach
Fitness center on-site
Motorized Water Sports†
Non-Motorized Water Sports
Water sports marina on-site.
Outdoor pool
- Heated pool
Pool
There are 4 pools on-site including 3 infinity pools, one with swim-up bar, and an indoor pool with 2 Jacuzzis.
Sauna
Spa†
Steam bath

† Fees may apply