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ALG Vacations®
Carretera Cancun Tulum Km. 62 Playa del Carmen, QR 77710 MEXICO
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Inclusions.
Special Inclusions.
Guaranteed Upgrade.
Guaranteed Upgrade from from Zen Grand to Ambassador Ocean View.
Guaranteed Upgrade from Zen Grand to Zen Grand Pool. Upgrade is subject to availability.
Guaranteed Upgrade from Ambassador Ocean View to Grand Class Oceanfront View.
Guaranteed Upgrade from from Zen Grand Pool to Ambassador Ocean View.
Kids and Teens 50% off.
Kids & Teens 50% off, staying in Ambassador and Grand Class Category . The discount is already reflected in the price. Kids and Teens discount apply for up to 2 per suite.
Kids and Teens free.
Kids & Teens free, staying in Zen Grand Category. The discount is already reflected in the price. Kids and Teens discount apply for up to 2 per suite.
View: Jungle view
Bedding: 1 king or 2 queen beds (bedding is on-request basis and cannot be guaranteed)
Occupancy limits- 3 adults, 2 children, 4 total. 5 pax is allowed only when that 5th pax is an infant. Infant age for this property is 0-3yrs.
Maximum of 2 children through age 3 stay free in existing beds with 1 adult. Children 4-15 are surcharged.
Occupancy limits -3 adults, 2 children, 4 total. 5 pax is allowed only when that 5th pax is an infant. Infant age for this property is 0-3yrs.
Bedding: Connecting Zen Grand Suites with 1 King Bed and 2 double beds (bedding is on-request basis and cannot be guaranteed)
Occupancy limits: 6 Adults, 6 children, 8 total.
Maximum of 6 children through the age of 3 stay free in existing beds with at least 2 adults.
View: Ocean View
Bedding: 1 King bed & one sofa (bedding is on-request basis and cannot be guaranteed)
View: Ocean Front
Occupancy limits: 3 adults, 0 children, 3 total. Children are not allowed in this room category.
Bedding: 1 king and 2 queen beds (bedding is on-request basis and cannot be guaranteed)
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults.
Discover the charm of Riviera Maya in this 2,540-sq. ft. / 230 meter square suite, ideal to spread out, relax and spend some prime together-time. Luxuriate your senses with the stunning ocean view that these two connecting suites offer, with one king and two queen-size beds and be pampered by the personalized service of a Concierge and Baby Concierge - if required. Be captivated by the exquisite views, welcome kit and special amenities such as a teepee, beach toys, bathrobes for kids, kid-friendly turndown service, among others.
This restaurant offers a panoramic view of the Mexican Caribbean, open-air terrace, air-conditioned seating area and casual, relaxed ambiance. It features an expansive international buffet, grilled specialties and à la carte menu. Location: Ambassador. Capacity: 280. Dress code: During day short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. In the afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed shoes for men; casual dress, skirt, bermuda or trousers for women. All ages. Reservations are not required.
Open for breakfast, lunch and dinner, Bistro serves a wide selection of dishes featuring various world cuisines, complemented by an extensive international wine list. Location: Grand Class. Capacity: 120. Dress code: Daytime short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. Afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed-toe shoes for men; casual dress, skirt, bermuda or trousers for women. Minimum age 16 years. Reservations not required.
A casual, open-air restaurant situated amid the tropical jungle foliage of Salam, Chechén and Chacá trees. Open for breakfast, lunch and dinner, it features an international buffet during the day and an à la carte menu of Mayan specialties in the evening. Location: Zen Grand. Capacity: 180. Dress code: Daytime short and t-shirt for men, swimsuit with pareo for women and compulsory footwear. Afternoon and evening: bermuda, shorts or trousers, shirts with sleeves and sandals or closed-toe shoes for men; casual dress, skirt, bermuda or trousers for women. Applies to 16 years old guests and older. Reservations required only for dinner: conciergerm@velasresorts.com.
Rated Five Diamonds by the AAA, under the tutelage of Bruno Oteiza and Mikel Alonso, Cocina de Autor invites you to enjoy the most creative and avant-garde culinary experience, with a 12-course tasting menu inspired by the delicacies of the Mexican Caribbean. Location: Grand Class. Capacity: 60. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Code applies to 16-years old adolescents and older. Information and reservations: conciergerm@velasresorts.com.
Recipient of the AAA Four Diamond Award, Frida pays tribute to the famous painter Frida Kahlo with a menu for all ages featuring traditional dishes with a modern twist. Savor the authentic flavors that have made Mexican cuisine a part of the World Heritage of Humanity, such as fresh and dried chiles, local cheeses, herbs and more. Every dish is a gourmet work of art that reflects the country’s rich culinary heritage. Location: Ambassador. Capacity: 120. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. All ages. Information and reservations: conciergerm@velasresorts.com.
A place to make memories of fun and laughter. Discover the nightlife of Playa del Carmen right at the resort. Location: Ambassador. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). Reservations are not required.
This Sports Bar & Lounge features spacious indoor and outdoor areas, immersed within the Mayan jungle and surrounded by lush flora and fauna. Enjoy shows and sports events on 231" Black Diamond screens, a dance floor with DJ, premium international beverages and cocktails made with natural ingredients. Location: Zen Grand. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). Reservations are not required.
Rated Four Diamonds by the AAA. Experience the culinary art of French cuisine in the romantic and enchanting ambiance of Piaf. Its Swarovski crystal curtains, lighting and design come together in perfect harmony to create an atmosphere of delicate extravagance. Location: Grand Class. Capacity: 96. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. For ages 16 and over Information and reservations: conciergerm@velasresorts.com.
When the sun goes down, this ocean-view bar comes to life. Sample the best cocktails and domestic and imported wines, with the excellent service that characterizes Grand Velas. Location: Ambassador. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). All ages. Reservations are not required.
Recipient of the AAA Four Diamond Award, Sen Lin takes diners on a journey through the culinary traditions of China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand. Immersed in the jungle, the restaurant highlights the mystique of the Riviera Maya, offering new aromas and flavors, in addition to a lounge bar serving exotic cocktails.Location: Zen Grand. Capacity: 128. Dress code: Resort elegant (polo shirt, dress pants, closed-toe shoes for men, dress, skirt or pants for women, beach sandals are not allowed). Applies to 16-years old guests and older. All ages. Information and reservations: conciergerm@velasresorts.com.
This bar offers a tranquil, captivating ambiance amid the Mayan jungle. Relax on wooden chairs in our lounge, surrounded by natural sounds and soft lighting, or indoors with various types of music. Location: Zen Grand. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). All ages. Reservations are not required.
Offering an exceptional view from the Grand Class ambiance, this bar was placed in between two haute cuisine restaurants. With lounge music and stunning design, it creates the perfect welcome to an unforgettable experience. Location: Grand Class. Dress code: Elegant-casual (collared shirts, dress pants and closed-toe shoes for men; dresses, skirts, or dress pants for women; beach sandals, tank tops and shorts are not permitted). For ages 16 and over. Reservations are not required.
Kids club for ages 4-12.
Bask in the sun while your kids enjoy the vacation of a lifetime! The kids club is an innovative program where kids play and create memories through fun activities in a supervised environment.
Teen's club for ages 13-17.
Our exclusive Teens Club is the perfect place to chill out in a relaxed, supervised environment.
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