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Travel Impressions

Carretera Federal 307 Chetumal Puerto Juarez Km 311 500  
Playa Del Carmen, QR 77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 18824 reviews
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This unique resort is located only 25 minutes from Cancun International Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmen. Luxuriate in exceptional service and create unforgettable memories at an elegant Mexican hacienda-style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including 1 buffet with à la carte breakfast option and 1 à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including a main pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, complimentary WiFi, and much more.
Location: Riviera Maya - Beach
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

† Fees may apply
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
† Fees may apply

Deluxe Junior Suite

Bedding: 1 king size bed or 2 double beds. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits:  3 adults, 3 Total

Privé Deluxe Junior Suite

Bedding: 1 king size bed or 2 double beds. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 Total

Silver Junior Suite King

View:  Garden View

Bedding: King bed. Room Requests are not guaranteed.

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Silver Junior Suite King 2

Bedding: King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Silver Junior Suite King

Bedding: King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Golden Junior Suite

Bedding: King size bed or two double beds on request. 

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Privé Golden Junior Suite

Bedding: King size bed or two double beds on request.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Golden Superior Junior Suite King

Bedding:  King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Golden Superior Junior Suite King

Bedding: 1 King bed. Room Requests are not guaranteed.

They are based on availability upon check-in.

Occupancy limits : 2 adults, 2 total.

Golden Swim Up Junior Suite King

Bedding: 1 King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits : 2 adults, 2 total.

Privé Golden Swim-Up Junior Suite King

Bedding: 1 King. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits : 2 adults, 2 total.

Emerald Junior Suite Ocean Front King

Bedding: 1 King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Emerald Junior Suite Ocean Front King

Bedding: 1 King bed. Room Requests are not guaranteed.

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Diamond Suite

View:  Garden view

Bedding: King size bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Privé Imperial Suite

Bedding: King size bed. Room Requests are not guaranteed. 
They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Golden Superior King Bed Jr Suite

Bedding:  King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Golden Swim up Junior Suite

Bedding: 1 King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits : 2 adults, 2 total.

Emerald Junior Suite

Bedding: 1 King bed. Room Requests are not guaranteed.

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Diamond Suite

Bedding: King size bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Imperial Suite

Bedding: King size bed. Room Requests are not guaranteed. 
They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Privé Deluxe Junior Suite

Bedding: 1 king size bed or 2 double beds. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 Total

Privé Silver Junior Suite

Bedding: King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Golden Junior Suite

Bedding: King size bed or two double beds on request.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Privé Golden Superior King Bed Jr Suite

Bedding:  King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Privé Golden Swim up Junior Suite

Bedding: 1 King bed. Room Requests are not guaranteed. 

They are based on availability upon check-in.

Occupancy limits : 2 adults, 2 total.

Privé Emerald Junior Suite

Bedding: 1 King bed. Room Requests are not guaranteed.

They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Silver junior suite

Bedding: King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

† Fees may apply
Daytime Restaurants And Snacks

IN THE MAIN BUILDING

Main buffet restaurant Le Marché
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

Breakfast buffet:

Seating section with air conditioning available

À la carte breakfast available

Lunch buffet (daily themes):

Seating section with air conditioning available

À la carte snacks

BY THE BEACH 

Beach restaurant Mar y Tierra - Dress code: Resort Casual
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

À la carte lunch

À la carte breakfast

AT THE GOLDEN POOL
Golden snack bar
Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

DAYTIME SNACKS

MAIN BUILDING -
We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

MAIN POOL: - Food truck near Heaven and Earth swim-up bar
Next to the main pool, beach tables and chairs available.

- Fresh fruit kebab service
With fresh tropical fruit kebabs.
- Marquesitas cart
The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
- Esquites cart
A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
- Gourmet canapés cart
Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
- Fresh fruit flavored waters cart
Prepared with fresh tropical fruit, two flavors daily.

  • Attire: Resort Casual

Nighttime Restaurants & Snack

Nighttime Restaurants

Italian: L’Olivo
Dress code: Night Elegant
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

French: L’Alsace
Dress code: Night Elegant
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

Mexican: La Hacienda
Dress code: Night Casual-Elegant
Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

NIGHTTIME RESTAURANTS
Air-conditioned luxury “à la carte“ restaurants in the main area

Asian: Taman Sari
Dress code: Night Casual-Elegant
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

Japanese: Ginger
Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
3 restaurants in 1
• À la carte – no reservations
• Sushi bar – no reservations
• Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

NIGHTTIME

Unlimited – No reservations
By the beach (no air conditioning)
Fish & Seafood: Mar-
Dress code: Night Casual
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

Steakhouse: Tierra
Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

Plaza España
- Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
- Sweet crepes cart: Tasty crepes prepared with various complements.

SPECIAL FIESTAS
- 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.


Various Lounges & Bars

- Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

- Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

- Sunrise beach bar: On the beach for your favorite drinks and cocktails.

- Sunset beach bar: On the beach for your favorite drinks and cocktails.

- Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
Dress code: Night Elegant

- Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
Dress code Night: Casual-Elegant
- Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
Dress code Night: Casual-Elegant
- Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
Dress code: Night Casual
- Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
Dress code: Night Elegant
- El Palenque theater bar:

***Schedule varies with shows and events.

  • Attire: Night Casual

  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games

  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna†
  • Spa†
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath†
  • Volleyball
    Beach and pool volleyball
† Fees may apply

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