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Travel Impressions

Prolongacion 5ta Av. Mz 20 Lt 6  
Playa del carmen, QR 77710
MEXICO

4.1 of 5 stars TripAdvisor Traveler Rating Based on 970 reviews
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Blending pristine natural beauty with unforgettable landscapes and polished accommodations, this inviting Mexican resort provides a welcomed oasis far removed from the worries of everyday. Enjoy all the amenities of Family Club at Grand Riviera Princess, with facilities and services specially designed for families with children in Riviera Maya to enjoy a stay that suits you. We've thought of every possible attention for each of the family members... The little ones will have fun and adults can relax and enjoy at the most, as the team of our Family Club will handle everything.
Location: Riviera Maya - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 33.95 Mexico Pesos (approx. $1.67 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • The company will refurbish its Mexican resorts, Grand Sunset Princess and Grand Riviera Princess. The phased project begins in 13 April 2025, through November 1, 2025. To improving rooms, restaurants, and common areas. During this period, all existing reservations for the Laguna Villa Suites will be upgraded to Platinum Deluxe Hot Tub rooms at our sister property, the Platinum Yucatan Princess.
† Fees may apply
  • Babysitting, Offsite†
  • Bicycle rentals†
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
† Fees may apply
Family Club Pool Access

Family Club Deluxe Junior Suite

Bedding: 1 King bed and 1 Triple Bunk.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits :3 adults, 3 child, 5 total.


Family Club Deluxe Swim Out

Family Club Deluxe Junior Suite Swimout

Bedding: 1 King bed and 1 Triple Bunk.

Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits :3 adults, 3 child, 5 total.


† Fees may apply
Various Lounges/Bars

*Bar “Areito”
*Pool Bar “Poquito”
*Bar "GymBar" (inside gym, energetic drinks not included)
*Poolbar “Fantasy Bar”
*Poolbar “Maya Bar”
*Poolbar “Tequila”
*Chill Out "Ibiza"
*Lobby Bar Riviera
*Platinum Riviera Bar (included only with Platinum Suites and Laguna Villa Suites)
*Bar Punta Bete
*Bar Chactemal


Various Restaurants

Green - Buffet Restaurant - International buffet. Breakfast, lunch, and dinner.

Negresco - Buffet Restaurant - International buffet. Breakfast, lunch, and dinner.

La Tortuga - Buffet Restaurant - International buffet. Breakfast, lunch, and dinner.

La Vaqueria - Grill Restaurant - A la carte. Dinner.

Le Fleur - International Gourmet Restaurant, A la carte. Dinner. (Not included only for "Junior Suite" room category.)

Mama Mia - Italian Restaurant, A la carte. Dinner.

La Hacienda - Mexican Restaurant, A la carte. Dinner.

La Fondue - Swiss Thematic Restaurant, A la carte. Dinner.

Las Olas - Seafood Restaurant, A la carte. Dinner. (Not included only for the "Junior Suite" room category.)

Miso - Asiatic Restaurant, A la carte. Dinner.

Thai Beach Club - Thailand Cuisine, A la carte. Dinner. (Fees apply, not included in all-inclusive plan.)

*All restaurants are non-smoking.

*Dress Code: In order to respect the different cultures visiting our hotels, guests are requested to observe dress codes. The use of a t-shirt and shoes is obligatory.  Please do not enter while wet.  Dress code for all a la carte restaurants: Informal-elegant. Long trousers, shirt with sleeves and closed shoes for gentlemen.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Bike rental†
  • Children's pool
    There are 4 children's pools on site.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports†
  • Non-Motorized Water Sports
  • Pool
    There are 8 pools on site. 12 pools total including a large fresh free flowing pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court†
    There are 6 tennis courts onsite. There are 0 lit tennis courts onsite.
† Fees may apply

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