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Travel Impressions

Rancho El Porvenir, Fraccion 1 Y 2, Carretera Federal Chetumal Puerto Juarez KM 300  
Playa del Carmen, QR 77710
MEXICO

4 of 5 stars TripAdvisor Traveler Rating Based on 17404 reviews
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Location: Playa del Carmen - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of $31.12 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • Mexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply
Deluxe Garden View Guestroom

Garden View

Bedding- 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.  Children 3-12 are surcharged.

Deluxe Oceanview Guestroom

Oceanview

Bedding - 1 king or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults.  Children 3-12 are surcharged.

Deluxe Garden View Renovated

Bedding - 1 king or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Deluxe Jacuzzi View Suite

Emerald Jacuzzi Suite

Bedding- 1 king bed plus sleeper sofa.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Swim Up Suite Garden View More images

Emerald Swim Up Suite

Bedding- 1 king bed plus sleeper sofa.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Deluxe Partial Oceanview Double Comfort Guestroom

Partial Oceanview

Bedding- 1 king bed plus sleeper sofa.


Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

† Fees may apply
Cuore di Rossi

Features A la carte contemporary Italian cuisine, complemented by a wide selection of international wines.


Don Isi

Traditional Mexican cuisine served A la carte, located in a building recreating the patio of a traditional Mexican Hacienda.


Jaal-Ha

Restaurant buffet & bar located on the beach can be set up for a total of 330 people during banquets. This restaurant provides breathtaking views of the ocean and cool breezes year round.


L´Atelier

A haute dining restaurant featuring A la carte French cuisine with live cooking demonstrations. Watch our expert chefs prepare your meal in the open kitchen. 


Restaurante Grand Festival Buffet

Exclusive buffet featuring fine international cuisine offering nightly themed dinners.


Various Lounges/Bars

- Main Beach Bar
- Theater Bar
- The Lounge


  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Supervised activities for children through the age of 12. Open daily and includes:

    Nursery
    Mini-cafeteria
    Children's pool with water slide
    Play ground area
    Play Station 2
    T.V.
    Sport activities
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Parasailing
    Scuba diving
    Jet skis
  • Non-Motorized Water Sports
    Kayaks
    Windsurfing
    Paddle boats
  • Pool
    There are 3 pools on-site.
  • Spa†
  • Tennis court
    There are 2 tennis courts on-site.
† Fees may apply

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