• Check In: 3:00 PM
• Check Out: 12:30 AM
• Minimum Check-In Age: 18

General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Special Checkin Instructions: 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Know before you go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Renovations: This property is closed from 30 March 2020 to 29 April 2020 (dates subject to change).

Madatory Fees: You'll be asked to pay the following charges at the property: The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: COP 60000 per vehicle Late check-out fee: COP 90000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.