• Check In: 3:00 PM
• Check Out: 12:00 PM
• Minimum Check-In Age: 18

General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions: The front desk is open during the following times:Sunday - Sunday: 8:00 AM - 9:30 PM Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Know before you go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-in is available.

Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property.

Optional Fees: Fee for cooked-to-order breakfast: approximately COP 24000 for adults and COP 24000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.