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ALG Vacations®
Ctr. Federal Cancun - Playa Del Carmen KM. 298 Playa Del Carmen, Solidaridad, QR 77710 MEXICO
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions: • High-speed internet Access • Valet Parking (1 vehicle per room) • Guided catamaran tour • On-property birdwatching boat tour • $20 Credit for Sweet Spot per room per stay • $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay • $40 spa treatments credit per room per stay • Beach volleyball, beach games, and competitions • 24/7 on-property transportation via chauffeured golf carts • Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys • Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm • Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts. The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Bedding - 1 king bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 3 total A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.
All Fairmont rooms are 436 - 480 sq ft. Bamboo building near the main lobby.
View: Jungle
Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.
Bedding - 2 queen beds.
Occupancy limits - 3 adults, 3 children, 4 total A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.
All Casita Deluxe rooms are 458 - 504 sq ft. located throughout the resort's tropical forest.
View: Tropical Forest
Additional amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, enhanced sitting area.
Occupancy limits - 2 adults, 2 children, 3 total.
A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.
All Signature Casita rooms are 458 sq ft - 504 sq ft located throughout the resort's tropical forest.
View: Water Canal
Additional Amenities: Evening turn down service, twice daily housekeeping service, 24-hour concierge service, valet service, two-line phones with modem connection, CD stereo system, a scale, luxurious soaking tub and private glassed shower stall.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.
All Beach Area Casita rooms are 458 - 504 sq ft. located beach area - Mangrove view
View: Mangrove
Additional amenities: Exclusive Butler Service, evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, an enhanced sitting area.
Bedding - 1 king bed and sofabed.
Occupancy limits - 2 adults, 4 children, 5 total A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.
All Signature Casita rooms are 915 sq ft - 1033 sq ft.
View: The lagoon and water canals
Additional amenities: 2 full bathrooms, private bedroom, comfortable living room, evening turn down service,24-hour concierge service, valet service.
Occupancy limits - 5 adults, 4 children, 5 total A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.
All Beach Area Casita Suites are 1113 sq ft.
View: Water canals and mangroves from the bedroom; the resort mangrove, sea and water canals from the roof terrace.
Additional amenities: Exclusive Butler Service, generous main floor bedroom, separate living area, wrapaound balcony, private rooftop pool, evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.
Note: These suites do NOT have direct access to the beach.
Occupancy limits - 3 total.
Bedding - 2 Queen bed.
Occupancy limits - 4 total.
Bedding - 1 king bed or 2 queen beds.
Occupancy limits - 6 total.
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
La Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
Tasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
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