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Travel Impressions

Ctr. Federal Cancun - Playa Del Carmen KM. 298  
Playa Del Carmen, Solidaridad, QR 77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 7754 reviews
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Stretched across an expansive landscape of lush gardens and beautiful vistas, this stunning resort provides the perfect setting for fun and relaxation. An exciting alternative to the everyday, it offers inspired restaurants, an elegant spa and an exemplary selection of exciting amenities including an 18-hole Greg Norman golf course and sparkling pools including a children’s pool and waterslide.
Location: Riviera Maya - Beach
  • A minimum mandatory hotel-imposed fee of $20 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The state of Quintana Room will be charging a Eco fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • A minimum mandatory hotel-imposed Resort fee of $35 USD per adult (18+), per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs†
  • Concierge desk
† Fees may apply

Fairmont King Room NS

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 3 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. Bamboo building near the main lobby.

View: Jungle

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Fairmont Queen Queen Room NS

Bedding - 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. Bamboo building near the main lobby.

View: Jungle

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Deluxe Casita King Room NS

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 3 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Casita Deluxe rooms are 458 - 504 sq ft. located throughout the resort's tropical forest.

View: Tropical Forest

Additional amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, enhanced sitting area.

Deluxe Casita Queen Queen Room NS

Bedding - 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Casita Deluxe rooms are 458 - 504 sq ft. located throughout the resort's tropical forest.

View: Tropical Forest

Additional amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, enhanced sitting area.

Signature Casita King Room NS

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 3 total.

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 458 sq ft - 504 sq ft located throughout the resort's tropical forest.

View: Water Canal

Additional Amenities: Evening turn down service, twice daily housekeeping service, 24-hour concierge service, valet service, two-line phones with modem connection, CD stereo system, a scale, luxurious soaking tub and private glassed shower stall.

Signature Casita Queen Queen Room NS

Bedding - 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 458 sq ft - 504 sq ft located throughout the resort's tropical forest.

View: Water Canal

Additional Amenities: Evening turn down service, twice daily housekeeping service, 24-hour concierge service, valet service, two-line phones with modem connection, CD stereo system, a scale, luxurious soaking tub and private glassed shower stall.

Beach Area Casita King Room NS

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 3 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Beach Area Casita rooms are 458 - 504 sq ft. located beach area - Mangrove view

View: Mangrove

Additional amenities: Exclusive Butler Service, evening turn down service,  24-hour concierge service, valet service, two-line phones with modem connection, an enhanced sitting area.

Beach Area Casita Queen Queen Room NS

Bedding - 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Beach Area Casita rooms are 458 - 504 sq ft. located beach area - Mangrove view

View: Mangrove

Additional amenities: Exclusive Butler Service, evening turn down service,  24-hour concierge service, valet service, two-line phones with modem connection, an enhanced sitting area.

Signature Casita Suite King NS

Bedding - 1 king bed and sofabed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 4 children, 5 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 915 sq ft - 1033 sq ft.

View: The lagoon and water canals

Additional amenities:  2 full bathrooms, private bedroom,  comfortable living room, evening turn down service,24-hour concierge service, valet service.

Beach Area Casita Suite King NS

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 5 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Beach Area Casita Suites are 1113 sq ft.

View: Water canals and mangroves from the bedroom; the resort mangrove, sea and water canals from the roof terrace.

Additional amenities: Exclusive Butler Service, generous main floor bedroom, separate living area, wrapaound balcony, private rooftop pool, evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Note: These suites do NOT have direct access to the beach.

Fairmont View 1 King

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 total.

Fairmont View 2 Queen

Bedding - 2 Queen bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 total

Signature Casita Suite 2 Queen

Bedding - 2 Queen bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 total.

Beach Front Casita 2 Queen

Bedding - 2 Queen bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 total.

Beach Front Suite1 King

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 total.

Beach Front Premium Ste 1 King

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 total.

Bambu Suite 1 King

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 total.

Coral Suite 1 King

Bedding - 1 king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 total.

Camaleon Presidential Suite

Bedding - 1 king bed or 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 6 total.

Tortuga Presidential Suite

Bedding - 1 king bed or 2 queen beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 total.

† Fees may apply
Café Maya

From sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.


El Puerto Restaurant

El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies.  Open for dinner.  Reservations required.

Consult the hotel for hours of operation, reservation policies and dress codes.


In Room Dining

Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.


La Laguna Lounge

Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.


La Laguna Restaurant

La Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.


Las Brisas Restaurant and Lounge Bar

Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea.  Open for dinner.

Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.

Consult the hotel for hours of operation, reservation policies and dress codes.


Las Brisas Terrace

Located on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages. 
Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.
 
Consult the hotel for hours of operation, reservation policies and dress codes.


Las Olas and Aqua Pool Bars

Located in the main pool area.  Aqua Pool Bar is an adults only water lounge located on the Island Water Park.


The Lobby Lounge

Tasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere.  El Lobby Lounge features live music nightly.


  • Bike rental†
  • Children's program†

    Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.


  • Direct access to a beach

    Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas. 


  • Fitness center on-site†
  • Golf†

    Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.


  • Hot tub
    1 Indoor Hot Tub
  • Non-Motorized Water Sports†
    Diving, snorkeling, kayaking, sailing, and fishing
  • Pool

    There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.


  • Sauna†
  • Spa†
    Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
  • Steam bath†
  • Tennis court†
† Fees may apply

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