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Travel Impressions

5ta Avenida Equina Calle 88 Norte  
Playa del Carmen, QR 
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 15413 reviews
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This is a Beachfront All-inclusive Resort with 910  lavish suites including 124 Swim-up Suites with direct access to the pool  | 334 The Reserve Suites and four Presidential Suites |  New Concept: THE RESERVE with dedicated areas for Everyone and for Adults Only  | Two Sparkling free-form swimming pool with swim-up bar and pool side grill | Fitness center | YHI Spa ($) | El Zocalo, the heart of Paradisus Playa del Carmen, featuring 14 restaurants including “SAL”-Steak Cave ($) and 11 bars | A wide array of non-motorized land and watersports | Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities | New Waterpark and splash pad for the kids | Life-enriching Experiences | Pristine white sand beach | Day and night-time entertainment 

Paradisus Playa del Carmen is an all-inclusive  luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters, 45 minutes from Cancun International Airport (CUN).
Just steps from extraordinary beaches & attractions: Playa del  Carmen’s 5th Avenue, Xcaret, Akumal, Xel-ha, and Xplor.
 Our extensive features, options and services come with a Guest Experience Manager, or Concierge to help you navigate so you are free to roam and relax.


The Reserve at Paradisus by Melia Playa del Carmen

An immersive vacation experience for adults, families, and groups. The Reserve offers exclusive opportunities for guests to reconnect and create everlasting memories.

PREFERENTIAL BENEFITS OF THE RESERVE:
Paradisus Kids Kit check-in gift, Discreet, effective assistance of a personalized concierge throughout the stay, Kid’s and Teen’s activities menu, Bathrobes and slippers for adults,  Kid’s bathrobes and mini slippers in closet, Kid’s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), Luxury bathroom amenities for adults, In-room activities menu, Kid’s drinks in the minibar, PlayStation® & Xbox on request, Nightly turndown with milk and cookies, Pillow menu for the adults, YHI Moves (exclusive gym area) for The Reserve, Private pool with Swim Up bar, Nespresso® coffee maker, Private massage cabin ($), Private beach area, Exclusive Olio Restaurant, Exclusive La Palapa Restaurant for Adults Only, Exclusive areas for Adults Only including Check-in/out, Bar, Pool and Beach Area.
Location: Playa del Carmen - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • A minimum mandatory Environmental Tax of $20.00 pesos (approximately $1.00 USD)per room, per day, will be charged and collected by the hotel at check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • The hotel no longer offers complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
  • The Municipality of Solidaridad will be charging an Eco Tax of 33.00 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • Bilingual staff†
  • Child programs†
  • Doctor on call†
  • Exercise gym†
  • Golf†
  • Laundry/Valet service†
  • Massage services†
  • Pool†
  • Sauna†
  • Spa†
† Fees may apply

Junior Suite

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.

517 sq ft of area and 108 sq ft of terrace, king, TV 42, CD/DVD, minibar, coffee maker, internet.

The Reserve Deluxe Suite

Bedding: king or twin bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total (including children), 6 total (including infants)

517 sq ft of area and 151 sq ft of terrace with jacuzzi, king or twin bed, TV 42 inch.

The Reserve 1 Bedroom Deluxe Master Swim Up Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

One Bedroom Suite

Bedding: 2 double beds and 1 double sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 children, 5 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.

One Bedroom Master Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.

The Reserve One Bedroom Deluxe Suite

Bedding: 2 double beds and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge

The Reserve One Bedroom Master Deluxe Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in. 

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge

The Reserve 1 Bedroom Deluxe Swim Up Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge

Two Bedroom Master Suite

Bedding: 1 king bed 2 Double beds and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 6 adults, 5 children, 8 total

The Reserve Deluxe Swim Up Suite

Bedding: 1 King bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total

Enjoy direct access to the pool from this 48 m2 suite with abundant natural light thanks to the wide glass doors that connect with the 10 m2 terrace with a whirlpool bathtub.

Equipped with a king-size bed or two double beds and a private pool just a few steps from your bed, in addition to all the benefits of our exclusive The Reserve area, which guarantees the finest feelings of relaxation. 

The bathroom is another corner of paradise, with a rain shower or soaking tub for moments of absolute tranquillity.

The Reserve benefits:

- Personalised concierge service
- Check-in and check-out coordinated by a dedicated concierge
- Unpacking and packing of bags coordinated by a dedicated concierge (subject to availability)
- Access to the YHI Spa water ritual
- Pillow menu
- Turndown service every evening
- Special aromatherapy menu in the room (*)
- The elegant, multi-level air-conditioned The Reserve lounge provides a lovely ambience for private check-in and check-out, a library, Wi-Fi, continental breakfast buffet, all-day coffee and drinks, and international drinks and snacks in the afternoon
- Direct contact with your personal concierge by instant message
- Private Olio Restaurant for breakfast and lunch
- Private La Palapa Restaurant for The Reserve adults for breakfast and lunch
- Preferential reservations for à la carte restaurants, YHI Spa and activities
- Access to The Reserve heated pool with swim-up bar and Bali beds
- Private beach with beach concierge service area
- Access to the private pool and beach area for The Reserve adults
- The Reserve exclusive massage area (*)
- The Reserve exclusive fitness centre
- Paradisus beach kit as a gift for children at check-in
- Activities programme for children and teenagers

Roulette Room Playa Del Carme or La Perla

Bedding - 1 King Bed and 2 Double Beds.

View - Garden or Pool view

Roulette Room Paradisus Playa del Carmen or La Perla is a discounted deal room offered to adult guests only. The suite may be located in Paradisus La Perla (Adults Only Hotel) or Paradisus Playa del Carmen (Family Friendly Hotel) based on availability.

sq ft 625ft² | 58m²

Occupancy limits - Occupancy limits- 3 adults, 0 children, 3 total.

Adults only hotel - No children are allowed.

The Reserve Presidential Suite

Bedding - 1 King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - Occupancy limits- 3 adults, 0 children, 3 total.

† Fees may apply
BANA

Contemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.


FUEGO

Latin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.

Adults only 


GABI CLUB

Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar 


HADAR

Breakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area 


LA PALAPA GRILL

Exclusive for The Reserve à la carte restaurant features casual dining for breakfast, lunch and dinner.


Adults Only


MOLE

Mexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace


NAOS

Everyone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner. 


OLIO

Exclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner


SAL STEAK CAVE ($)

Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.


Adults only


SUNRISE GRILL

Snack Bar & Grill with pool bar at Paradisus Playa del Carmen


SUNSET GRILL

Snack Bar & Grill with pool bar at Paradisus Playa del Carmen


THE GRILL

Mouth-watering selection of “Paradisus Natural” salads headlines the dinner menu with Regional Yucatan Organic Food 


THE MARKET

Mouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack


Various Lounges/Bars

11 BARS 

RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music* 

M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)* 

TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)** 

BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)** 

SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.

NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day** 

SWIM-UP BAR: Open daily with refreshing tropical cocktails** 

GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar** 
THE WINERY: A wonderful bodega and refuge for wine lovers. ($) 

DON JULIO CORNER: Tequila tasting & romantic dinner experience ($) 

ILLY CAFÉ: The ultimate authentic coffee bar experience.

*Adults only 
**Open for everyone


VENTO

Distinctly Italian Trattoria dining in air conditioned comfort. Private party room available.


  • Children's pool
    There is 1 children's pool on-site.
  • Children's program
    Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
  • Golf location (onsite/nearby)†
    Distance to Golf course is 0.8 miles
  • Pool
    Two Sparkling free-form swimming pool with swim-up bar and pool side grill.

    Three incredible swimming pools, giant water buckets and five slides are available for family fun.

  • Spa†
    Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes 
  • Teen programs†
    Teen's club for 13 - 17 years old
† Fees may apply

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