Carretera Chetumal KM 309
Playa Paraiso, Playa Del Carmen, QR
Receive up to $500 in resort coupons to enhance your stay.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested
upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be
used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort
Note-Due to COVID some amounts and services have changed.
Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Effective (06/02/2023) Formerly Double
Bedding: 1 King bed and 2 double beds.
Bedding requests are not guaranteed and are based on availability at time of check-in
Occupancy limits: 6 total.
Bedding: 1 King or 2 Double Bed
*Bedding requests are not guaranteed and are based on availability at time of check-in
Occupancy Limits: 4 adults, 2 children, 4 Total including Infants
Children 3-16 are surcharged.
Occupancy Limits: 3 adults, 2 children, 4 Total including Infants - effective from Nov 1st, 2022
This casual lunch buffet features wonderful Mexican appetizers.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.
Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.
Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.
A variety of American favorites are presented here to satisfy all of your cravings!
If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests.
- El Kiosko Beach Grill
- El Puente Ice-cream Saloon
- Galaxy Discotheque
- La Perla Pool Bar
- Theatre Bar
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