Grand Palladium White Sand Resort & Spa - All Inclusive Detailed Information

Carretera Chetumal-Puerto Juarez KM 256-100
Riviera Maya, QR 77710
MEXICO

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Hotel Details
Amenities
Rooms
Dining
Activities
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Nestled amidst the sugary-white sands and crystal-clear waters of the Mexican Caribbean, this superior retreat appeals to families, spa-lovers and couples looking to tie the knot. With an expert blend of modern amenities and inspired designs that are in perfect harmony with the tropical surroundings of the Riviera Maya, guests are treated to pampering spa treatments, over 20 bars including swim-up bars and a disco, romantic wedding services, all-suite accommodations and family-friendly amenities like 24-hour dining and entertainment, supervised activity programs where your little ones can make arts and crafts, play games and meet new friends and dynamic facilities like mini-golf, water sports and tennis. Created to accommodate the complete comfort and convenience of each and every guest, this polished oceanfront resort ensures unforgettable vacation experiences from spectacular sun-up to sun-down.

Location: Riviera Maya - Beach

In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
Room service: From January 1, 2022 the charge will be USD 15 per room and service.
Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
The Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:

This hotel cannot guarantee a spring break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun International Airport (CUN): 53 miles

Year Built: 2005
Floors: 3
Total rooms and suites: 264

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Business services†
Children programs
Children welcome
Children's play area
Concierge desk

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Business services†
Children programs
Children welcome
Children's play area
Concierge desk
Currency exchange†
Elevators Not Available
Exercise gym†
Free parking
Game room
Golf, Offsite†
Housekeeping - daily
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant†
Safe deposit box†
Shopping mall†
Spa†
Tennis court
Tour/sightseeing desk
Valet parking†
Wakeup service
Water sports†
Wireless internet connection in public areas

more (+)

Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.

Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.

Business Services†
Internet Access

† Fees may apply

Junior Suite Garden View

Bedding- 2 double beds or 1 king bed and 1 sofa bed

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Romance Bungalow by the Lake

Bedding- 1 king bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 2 adults, 0 children, 2 total

One Bedroom Suite

Bedding- 1 king bed and 1 sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Additional Amenities- *Living room with sofa sleeper

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Connecting Suite

Bedding: King bed or double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 6 adults, 5 children, 8 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.

Junior Suite Beachside

Bedding: 1 King bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 1 adult.

Suite Garden View

Bedding: 1 King bed & a sofa bed.

Bedding Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

Junior Suite Junior Suite Garden View Single

Bedding: 1 King bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Suite Beachside

Suite Beachside

The perfect beachfront room at Grand Palladium White Sand Resort & Spa.

Have an unforgettable stay in the Riviera Maya in this exceptional accommodation next to the beach. Enjoy this 67 m2 suite with a king-size bed, separate living room with a double sofa-bed, a flat-screen TV and a furnished balcony with views of the mangrove forest to relax in after a full day of amazing experiences.

Bedding: 1 King bed & a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

† Fees may apply

Chic Caberet

This venue requires a reservation and an additional fee payable directly to the hotel

A delicious show. A spectacular dinner.

Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!

Meals: Dinner

La Laguna Restaurant

Italian corner and Show Cooking. Breakfast, lunch and drink service

Opavao Restaurant

Located in the Grand Palladium White Sand, Brazilian cuisine

Portofino Restaurant

Located in the Grand Palladium White Sand, Italian style cuisine

Punta Emilia

Located at the Palladium White Sand, "Rice & Fish" "a la carte"

Ribs & More Restaurant

Located in the Grand Palladium White Sand, Grill and barbecue style dinner

Various Lounges/Bars

-Riviera Lobby Bar

-White Sand Lobby Bar

-Kantenah Lobby Bar

-Colonial Lobby Bar

-Churchill Bar

-Hemingway Bar

-La Plaza Bar

-Sport Bar

-Sunset Boulevard

-El Teatro Bar

Children's pool
There is 1 children's pool onsite.
Direct access to a beach
Fitness center on-site†
Motorized Water Sports†
Non-Motorized Water Sports

Includes stand-up paddleboard
Pool

There are 7 pools onsite.
- Large lake style pool - located at the Grand Palladium Colonial side
- Adult only pool - located at the Grand Palladium Colonial side
- El Rinconcito Pool - located in the Grand Palladium Kantenah
- Large Lake-Style Pool - located at The Grand Palladium Riviera
- The Island Pool - located in the Grand Palladium Kantenah (adults only)
- Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah
This property has swim-up bars.
Spa†
Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
Tennis court

6 tennis courts onsite
- Available equipment
- Rental information

† Fees may apply

Hotel Ratings

Current Promotions

General Policies:

Pet Policy

Junior Suite Garden View

Romance Bungalow by the Lake

One Bedroom Suite

Connecting Suite

Junior Suite Beachside

Suite Garden View

Junior Suite Junior Suite Garden View Single

Suite Beachside

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