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Travel Impressions

Carretera Chetumal, Puerto Juarez KM 256-100  
Riveria Maya  77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 10043 reviews
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The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends.
Location: Riviera Maya - Beach
  • Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
  • Room service: From January 1, 2022 the charge will be USD 15 per room and service.
  • Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
† Fees may apply
  • 24-hour front desk
  • 24-hour security
  • Accessible facilities
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Business services†
  • Child programs†
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply

Deluxe Garden View

Bedding: 1 King or 2 Full Size Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults.

Junior Suite Garden View

Bedding: 1 King or 2 Full Size Beds & Sofa Bed. 
Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 2 children, 4 total

A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults.

Romance Villa Suite Beachside

Bedding: 1 King. 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 2 adults, 2 children, 4 total

Deluxe Garden View Single

Bedding: 1 King or 2 Full Size Beds 

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 1 adults, 3 children, 4 total

Family Selection Junior Suite Garden View

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Family Selection Junior Suite Swim Up

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Family Selection Junior Suite Rooftop Private Pool

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Family Selection Suite Beachside

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Family Selection Junior Suite Swim Up Beachside

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 3 adults, 2 children, 4 total

Family Selection Connecting Suite

Bedding: 1 King and double Beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits- 6 adults, 5 children, 8 total

† Fees may apply
Chic Caberet

This venue requires a reservation and an additional fee payable directly to the hotel

A delicious show. A spectacular dinner.

Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!

  • Meals: Dinner

Various Lounges/Bars

26 bars around the complex

**Please note not all bars are located directly on the Kantenah side of the complex**
******************************

Riviera Lobby Bar - Located in the Grand Palladium Riviera, Drinks service Open: 10:00am - 12:00am

White Sand Lobby Bar - Located in the Grand Palladium White Sand, Drinks service Open: 10:00am - 12:00am

Kantenah Lobby Bar - Located in the Grand Palladium Kantenah, Drinks service, Open: 10:00am - 12:00am

Colonial Lobby Bar - Located in the Grand Palladium Colonial, Drinks service, Open: 10:00am - 12:00am

Churchill Bar - Located in the Grand Palladium Kantenah, Smokers permitted - International Premium drinks, Open: 6:00pm - 12:00am

Hemingway Bar - Located in the Grand Palladium Kantenah - Non-smoking - Premium international drinks, Reading lounge and books offered, Selection of table games. Open 6:00pm - 12:00am

La Plaza Bar - Located next to the theatre in Grand Palladium Colonial, Drinks service, Open: 8:30pm – 11:00pm

El Teatro Bar


Various Restaurants

**Please note - not all restaurants are located directly on the Kantenah side of the complex** 
********************************
Buffet style restaurants:
-Beach BBQ - At least every Friday. Music, tables on the Beach. Reservation Required.

-La Laguna Restaurant - Italian corner and Show Cooking. Breakfast, lunch and drink service
-Kabah Restaurant - Located in the Grand Palladium Riviera - Italian and Mexican corner and Show Cooking
-La Hacienda Restaurant - Located in the Grand Palladium Colonial - Italian and Mexican corner, Show Cooking
-Tikal Restaurant - Located in Grand Palladium Kantenah - Italian and Mexican corner, Show Cooking 
-Gran Azul Restaurant - Located at the main pool of the Grand Palladium Colonial - Italian corner and Show Cooking
********************************
A La Carte Restaurants: 
Dinner service - Open 5:30pm - 10:30pm
-Portofino Restaurant - Located in the Grand Palladium White Sand, Italian style cuisine
-Ribs & More Restaurant - Located in the Grand Palladium White Sand, Grill and barbecue style dinner
-Rodizio Restaurant - Located in the Grand Palladium White Sand, Brazilian cuisine
- Bamboo Restaurant - Located in the Grand Palladium White Sand, Asian style cuisine
- Mare Nostrum Restaurant - Located in the Grand Palladium Kantenah, Mediterranean style cuisine
- Sumptuori Restaurant - Located in the Grand Palladium Kantenah, Japanese style cuisine
- La Adelita Restaurant - Located in the Grand Palladium Colonial, Mexican cuisine
- El Dorado Restaurant - Located in the Grand Palladium Colonial, Barbecue style cuisine
- Bar Punta Emilia - Located at the Palladium White Sand, "Rice & Fish" "a la carte"
Open: 6:30pm-10:00pm

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Beach
    • Water Sports
    • Scuba Diving*
    • Snorkeling
    • Catamaran
    • Kayak
    • Windsurfing
    • Deep-sea Fishing*
    • Pedal Boats
    • Windsurf, sailboat and catamaran courses*
    • Excusions*Information subject to change.
    • *Additional charges.

  • Children's pool
    There is 1 children's pool
  • Children's program, onsite

    "Baby Club" for infants 1-3 years.
    Mini-club “El Ranchito” for children 4-12 years.
    Open 9:00am – 11:00pm
    Located in the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones. Playground, Indian camp
    Volleyball, Arts and crafts room, videos and games, Ecological tour of the resort to discover the culture, flora and fauna of the area
    Indoor and outdoor play area, Diaper changing room, Children menu
    ****************************************
    Black & White Junior Club
    Exclusive for teenagers from 13-17 years, open from 11:00am-12:00pm
    Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa
    Rooms for video games, Computer games
    Pool tables, Table soccer, Teen disco twice a week from 9:00pm-12:00am


  • Fitness center on-site†
  • Leisure Facilities
    • Faclities & Activities
    • Gymnasium
    • Aerobics
    • Aqua-gym
    • Water Polo
    • Mini golf
    • Ping-pong
    • Archery
    • BB Guns
    • Rifle practice
    • Darts
    • Billards
    • 6 Tennis courts
    • 2 Paddle courts
    • 2 Badminton fields
    • 2 Basketball courts
    • 1 Soccer field (artificial turf) and 1 Indoor soccer court (artificial turf)
    • 3 Beach volleyball courts
    • 1 Multiuse field
    • Participatory games
    • 2 Shuffleboards
    • Petanque
    • 1 Shooting range for rifles
    • 1 Archery range

  • Motorized Water Sports†
    • Scuba Diving
    • Deep-sea Fishing
    • Excursions

  • Non-Motorized Water Sports
    • Snorkeling
    • Catamaran
    • Kayak
    • Windsurfing
    • Pedal Boats
    • Stand up paddleboard
    • Information subject to change.

  • Pool
    4 Gorgeous swimming pools, including the amazing 3,224 square meter Lagoon Pool, featuring 4 built in Jacuzzis
  • Spa†
    Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court
† Fees may apply

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