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Travel Impressions

Ctr. Federal Cancun - Playa Del Carmen KM. 298  
Playa Del Carmen, Solidaridad, QR 77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 7754 reviews
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Stretched across an expansive landscape of lush gardens and beautiful vistas, this stunning resort provides the perfect setting for fun and relaxation. An exciting alternative to the everyday, it offers inspired restaurants, an elegant spa and an exemplary selection of exciting amenities including an 18-hole Greg Norman golf course and sparkling pools including a children’s pool and waterslide.
Location: Riviera Maya - Beach
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The state of Quintana Room will be charging a Eco fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • A minimum mandatory hotel-imposed Resort fee of $35 USD per adult (18+), per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • BBQ/Picnic area†
  • Bell staff/porter
  • Bicycle rentals
  • Boutiques/stores†
  • Business services†
† Fees may apply

Fairmont King Room NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 2 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. Bamboo building near the main lobby.

View: Jungle

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Fairmont Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. Bamboo building near the main lobby.

View: Jungle

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Fairmont View King Room NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 2 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. located in the Bamboo building.

View: Resort

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Fairmont View Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Fairmont rooms are 436 - 480 sq ft. located in the Bamboo building.

View: Resort

Additional Amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Deluxe Casita King Room NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 2 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Casita Deluxe rooms are 458 - 504 sq ft. located throughout the resort's tropical forest.

View: Tropical Forest

Additional amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, enhanced sitting area.

Deluxe Casita Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Casita Deluxe rooms are 458 - 504 sq ft. located throughout the resort's tropical forest.

View: Tropical Forest

Additional amenities: Evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection, enhanced sitting area.

Signature Casita King Room NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 2 total.

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 458 sq ft - 504 sq ft located throughout the resort's tropical forest.

View: Water Canal

Additional Amenities: Evening turn down service, twice daily housekeeping service, 24-hour concierge service, valet service, two-line phones with modem connection, CD stereo system, a scale, luxurious soaking tub and private glassed shower stall.

Signature Casita Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 458 sq ft - 504 sq ft located throughout the resort's tropical forest.

View: Water Canal

Additional Amenities: Evening turn down service, twice daily housekeeping service, 24-hour concierge service, valet service, two-line phones with modem connection, CD stereo system, a scale, luxurious soaking tub and private glassed shower stall.

Beach Area Casita King Room NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 2 children, 2 total

A maximum of 2 children through age 17 stay free in existing bedding with at least 1 adult.

View: Water canals and mangroves from the bedroom; the resort mangrove, sea  and water canals from the roof terrace.

Note: These rooms do NOT have direct access to the beach.

Beach Area Casita Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

All Beach Area Casita rooms are 458 - 504 sq ft. located beach area - Mangrove view

View: Mangrove

Additional amenities: Exclusive Butler Service, evening turn down service,  24-hour concierge service, valet service, two-line phones with modem connection, an enhanced sitting area.

Beach Front Casita Queen Queen Room NS

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 3 children through age 17 stay free in existing bedding with at least 1 adult.

Signature Casita Suite King NS

Bedding - 1 king bed and sofabed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 4 children, 4 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 915 sq ft - 1033 sq ft.

View: The lagoon and water canals

Additional amenities:  2 full bathrooms, private bedroom,  comfortable living room, evening turn down service,24-hour concierge service, valet service.

Signature Casita Suite Queen Queen NS

Bedding - 2 queen beds and sofabed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 4 children, 6 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Signature Casita  rooms are 915 sq ft - 1033 sq ft.

View: The lagoon and water canals

Additional amenities:  2 full bathrooms, private bedroom,  comfortable living room, evening turn down service, 24-hour concierge service, valet service.

Beach Area Casita Suite King NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 4 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Beach Area Casita Suites are 1113 sq ft.

View: Water canals and mangroves from the bedroom; the resort mangrove, sea  and water canals from the roof terrace.

Additional amenities: Exclusive Butler Service, generous main floor bedroom, separate living area, wrapaound balcony, private rooftop pool, evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Note: These suites do NOT have direct access to the beach.

Beach Front Casita Suite King NS

Bedding - 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 4 total

A maximum of 4 children through age 17 stay free in existing bedding with at least 1 adult.

All Oceanfront Casita Suites are 963 sq ft.

View: Ocean

Additional amenities: Exclusive Butler Service, generous main floor bedroom, separate living area, wraparound balcony, private rooftop pool, evening turn down service, 24-hour concierge service, valet service, two-line phones with modem connection.

Fairmont 2 Queens

Bedding - 2 queen beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 3 children, 4 total

† Fees may apply
Brisas - Coastal Grill & Bar

Visually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.


Cafe Maya

Select a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.


El Puerto

Asian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.


Hix - Bar, Lounge & Terrace

Breathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.


Ki' Beach Bar & Korean BBQ

Mayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.


La Laguna

Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.


  • Bike rental

    Ride a bike throughout the resort with your family.

    Mayakoba natural trail bike guided tour.


  • Children's program†

    -Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
    -Movie
    -Socks War
    -Iron Kid
    -Jenga
    -H2O Olympics at pool
    -Happy nature walk
    -Paper flowers
    -Sand castle competition
    -Board games
    -Ping pong
    -Boat Tour
    -Recicling maze
    -Jungle maze
    -Complimentary cookies
    -Beach sports
    -Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
    -Movie
    -Socks War
    -Iron Kid
    -Jenga
    -H2O Olympics at pool
    -Happy nature walk
    -Paper flowers
    -Sand castle competition
    -Board games
    -Ping pong
    -Boat Tour
    -Recicling maze
    -Jungle maze
    -Complimentary cookies
    -Beach sports
    -Ginger bread house decoration at kids club


  • Dancing
  • Direct access to a beach

    Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas. 


  • Fitness center on-site†

    -Willow Stream Spa
    -Stretching
    -Sun Salutation Yoga
    -Bootcamp
    -Core Workout
    -Cardio Salsa
    -Aqua Yoga
    -Vinyasa Yoga
    -Beginners Yoga


  • Golf†

    Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.

    Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.

    Transportation provided on a complimentary basis from our main lobby to El Camaleón.


  • Hot tub
    1 Indoor Hot Tub
  • Non-Motorized Water Sports†
    Diving, snorkeling, kayaking, sailing, and fishing
  • Pool
    There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
  • Sauna†
  • Spa†

    Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.

    Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.


  • Teen programs†

    -Sand castle competition

    -Board games

    -Boat Tour

    -Ping pong

    -Beach volleyball


  • Tennis court
  • Water activities†
    -Catamaran Guided Tour
    -Beach Soccer Tournament
    -Beach Volleyball Tournament
    -Use of Kayaks, stand up paddle boards, sand toys & boogie Boards
    -Coral Reef Snokel
    -Kite Surf
    -Getaway picnic
    -Van Dutch Yacht
† Fees may apply

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