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ALG Vacations®
KM 72 Carretera Cancun-Tulum Riviera Maya, QR 77710 MEXICO
Appealing to luxury travelers, spa enthusiasts and families seeking all-inclusive pampering, this sensational resort provides the perfect setting for relaxation and fun in the sun. Located in Puerto Aventuras, guests to the resort enjoy all-inclusive access to upscale restaurants and bars, daily and nightly entertainment and comfortable guestrooms that feature 24-hour room service, nightly turndown service, a flat-screen LCD satellite television, a Hydro Spa tub, Rock Spa bath amenities, bathrobes, slippers and a fully stocked mini-bar complete with sodas, bottled water and domestic beers. The upscale Rock Spa provides a wide variety of splendid services while family-friendly amenities including a themed kids club, Teen Lounge, outdoor family and kid’s pools, snorkeling and kayaking activities ensure unforgettable stays for each and every guest.
870 guestrooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Sky Terraces, Deluxe Platinum Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suite.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.
Contact hotel directly for information.
View: Garden View
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 Adults, 1 child, 2 total.
Maximum of 1 child through the age of 3 stays free in existing beds with at least 1 adult. Children 4 - 12 are surcharged.
Consider this room your all-access pass to club awesome. So kick things off in style and never look back.
Bedding: 2 Double beds.
Occupancy limits: 2 adults, 1 children, 4 total.
Maximum of 3 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
View: Partial Ocean View
Bedding: 2 Double Beds.
Occupancy limits: 2 Adults, 1 children, 4 total.
Maximum of 3 children through age 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
View: Garden view; close to main facilities
Occupancy limits: 2 adults plus 1 child (0-12 years), 2 Adults
Hard Rock is more than a vacation - it's a lifestyle. And to prove it, we jam packed these legendary digs with non-stop extras and no-limit luxury.
Bedding: 1 King Bed.
Occupancy limits: 2 adults, 1 child, 2 total.
A maximum of 1 child through age 3 stay free in existing beds with at least 1 adult.Children 4 - 17 are surcharged.
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.
A maximum of 3 children through age 3 stay free in existing beds with at least 1 adult.Children 4 - 17 are surcharged.
Occupancy limits: 2 Adults, 1 Child, 2 total.
Let's amp things up and blow some minds with unparalleled access to the things in life that Rock. Step up and enjoy!
formerly Deluxe Family effective 8/12/22
View: Garden or Resort View.
Bedding: Connecting rooms with 1 king bed and 2 double beds.
Occupancy limits: 5 adults, 5 children, 6 total.
Maximum of 5 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras.
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant View: Ocean Front View Bedding: 1 king bed in the 1st bedroom and 2 double beds in the 2nd bedroom. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant
View: Ocean Front View
Bedding: 1 king bed in the 1st bedroom and 2 double beds in the 2nd bedroom.
Occupancy limits: 6 adults, 2 children, 6 total.
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay.
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with Personal Assistant
Bedding: 1 King bed & 2 double beds. Bedding requests are not guaranteed. They are based on availability upon check-in.
Maximum of 2 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4 - 17 are surcharged.
Room Description: Two bedroom suite equipped with a dining and living room area.
2,583 sq. ft. including terrace.
Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant
Bedding: 1 room with King bed & second room with 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Room Description: Two bedroom suite, one room with a king bed, and a second room with two double beds. All of yourRockRoyalty Level amenities are already included in thisroom category so you may rock on– my highness.
Bedding: 2 double beds.
Travel through Spain with a variety of exotic dishes and traditional tapas. It’s all topped off with endless servings of house Sangria, fine wine, and beer.
Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.
Gastro Market is a culinary haven, offering a range of delicious options for breakfast, lunch, and dinner. (adults only)
Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.
Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside. (adults only)
Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.
Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.
Maintaining cultural traditions and cooking methods at the forefront, UMO offers Mexican Yucatan cuisine using local and seasonal ingredients. As smoke and fire play an integral role in the food preparation, UMO houses a Mayan PIB oven, an underground earth oven, where menu items like pork can be smoked, baked or steamed. Enjoy handmade artisanal tortillas and guacamole all while taking in the customs of Mexican gastronomy.(adults only)
- Caffetto.
- Dive Bar (Hacienda Azul Section).
- Float Bar.
- Sun Bar.
- Martini Bar (Hacienda Azul Section).
- Heaven Bar and Disco (Hacienda Azul Section).
- Rhythm Bar (Hacienda Azul Section).
- Juice Bar (Hacienda Azul Section).
- Lobby Bar (Hacienda Azul Section).
Experience the culinary delights of the deep jungle at the Thai inspired WAI. Experimenting with spices such as mint, curry and so many more, savor unique and exotic Thai dishes. At the center of this gastronomic journey are the handmade noodles visible from the wok show station. Styled in flavors varying from salty and sweet to acidic and spicy, WAI offers a creative take on the fundamentals of Thai meals. (adults only)
Asian Specialties a la carte & teppenyaki
From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.
-Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape.
-Rockaway Bay Water
There is 1 zero-entry children's pool on =site. This legendary pool features good tunes, great activities, and snacks served all throughout your stay.
• Hard Rock Roxity Kids Club™
The Kid's Club is for children from 4 to 12 years of age. The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week, featuring non-stop entertainment for even the smallest of rock stars.
• Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
The Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya includes a variety of great attractions for adults and children, including:
- 9 slides of different sizes for children and teenagers.
- 8 slides of different sizes for children.
- 6 high-speed slides for teenagers and adults.
CHICHEN ITZA Visit the capital of the Mayan civilizations and discover the “Temple of Kukulcan” — a magnificent pyramid nearly 70 feet tall said to be visited by the Mayan God twice every year. Designated one of the New Seven Wonders of the World, Chichen Itza features extraordinary architectural beauty and geographical location.
TULUM Tulum is the archaeological site of a Pre-Colombian Maya walled city with ruins perched on a cliff top overlooking the Caribbean Sea; among them El Castillo “The Castle”, is one of the most impressive buildings at one time a temple and a fortress.
DOLPHIN ENCOUNTER Swim, splash, and play with dolphins and this premium encounter experience. See amazing feats or acrobatic prowess before you hit the water for a full list of dolphin activities.
AKTUN CHEN CAVE Enter a cave more than 5 million years in the making. 600 meters long, the cave features a variety of natural formations alongside discreet lighting and paths for easy access. 3rd in the Top 10 National Geographic Underground Walks, everyone can enjoy the crystal clear waters and guided tour of the cave’s history.
PUNTA VENADO BEACH CLUB PUNTA Head to the tropical beauty and relaxing sands of the warm Caribbean Sea. Just 20 minutes from the Hard Rock Hotel Riviera Maya, the Punta Venado Beach Club offers additional activities including horseback riding, wave runner, ATVs, and snorkeling purchased outside of the resort credit tour price.
HARD ROCK HOTEL TOUR Tour with the greats and get face-to-face with a priceless collection of memorabilia, classic Hard Rock style, and the very best of the Cancun Hotel District at out sister hotel. Enjoy the Cancun beach and access to the Hard Rock Hotel facilities for a day to remember.
SEÑOR FROG'S BEACH CLUB Located in the heart of Playa del Carmen, Señor Frog's offers a full list of Beach Club facilities, thrilling culture, and access to the nearby shopping district.
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