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KM 72 Carretera Cancun-Tulum Riviera Maya, QR 77710 MEXICO
Appealing to luxury travelers, spa enthusiasts and families seeking all-inclusive pampering, this sensational resort provides the perfect setting for relaxation and fun in the sun. Located in Puerto Aventuras, guests to the resort enjoy all-inclusive access to upscale restaurants and bars, daily and nightly entertainment and comfortable guestrooms that feature 24-hour room service, nightly turndown service, a flat-screen LCD satellite television, a Hydro Spa tub, Rock Spa bath amenities, bathrobes, slippers and a fully stocked mini-bar complete with sodas, bottled water and domestic beers. The upscale Rock Spa provides a wide variety of splendid services while family-friendly amenities including a themed kids club, Teen Lounge, unlimited snacks, outdoor family and kid’s pools, snorkeling and kayaking activities ensure unforgettable stays for each and every guest.
870 guestrooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Sky Terraces, Deluxe Platinum Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suite.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Contact hotel directly for information.
View: Garden View
Bedding: 1 King bed
Occupancy limits: 2 Adults, 1 child, 2 total.
Maximum of 1 child through the age of 3 stays free in existing beds with at least 1 adult. Children 4 - 12 are surcharged.
Consider this room your all-access pass to club awesome. So kick things off in style and never look back.
Additional Amenities: Balcony with hammock, 24-hour room service, and Rock Spa® bath amenities.
Bedding: 2 Double beds
Occupancy limits: 4 adults, 3 children, 4 total.
Maximum of 3 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
View: Garden View Bedding: 1 King bed Occupancy limits: 2 Adults, 1 child, 2 total. Maximum of 1 child through the age of 3 stays free in existing beds with at least 1 adult. Children 4 - 12 are surcharged. Additional Amenities: Balcony with hammock, 24-hour room service, and Rock Spa® bath amenities. All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state- of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.
All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state- of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.
View: Partial Ocean View
Bedding: 2 Double Beds
Occupancy limits: 4 Adults, 3 children, 4 total.
Maximum of 3 children through age 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
View: Garden view; close to main facilities
Occupancy limits: 2 adults, 0 children, 2 total.
Hard Rock is more than a vacation - it's a lifestyle. And to prove it, we jam packed these legendary digs with non-stop extras and no-limit luxury.
Additional Amenities: Balcony with hammock, Rock Spa® bath amenities, Aromatherapy and Pillow Menu, Exclusive in-room dining menu, Complimentary beach bag (1 per room, per stay), Nightly Petit Fours, Private check-in area – late and early check-in (subject to availability).
Bedding: 1 King Bed
Occupancy limits: 2 adults, 1 child, 2 total.
A maximum of 1 child through age 3 stay free in existing beds with at least 1 adult.Children 4 - 17 are surcharged.
You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant.
Additional amenities: Rock Royalty Personal Assistant, Upgraded full-size Rock Spa® bath products, Aromatherapy and Pillow Menu, VIP Check-in and check out,Late checkout available (available upon request), Complimentary beach bag (1 per room/per stay), Balcony with hammock, and 24-hour room service.
A maximum of 3 children through age 3 stay free in existing beds with at least 1 adult.Children 4 - 17 are surcharged.
Additional amenities: Rock Royalty Personal Assistant, Upgraded full-size Rock Spa® bath products, Aromatherapy and Pillow Menu, VIP Check-in and check-out,Late checkout available (available upon request), Complimentary beach bag (1 per room/per stay), Balcony with hammock, and 24-hour room service.
Occupancy limits: 2 Adults, 0 children, 2 total.
Let's amp things up and blow some minds with unparalleled access to the things in life that Rock. Step up and enjoy!
Additional Amenities: Balcony with hammock, Access to a private 2nd floor grand sky terrace with lounge chairs, Rock Spa® bath amenities, 24-hour room service, and Private BBQ service available on sky terrace at an extra cost.
View: Garden or Resort View.
Bedding: Connecting rooms with 1 king bed and 2 double beds
Occupancy limits: 6 adults, 5 children, 6 total.
Maximum of 5 children through the age of 3 stay free in existing beds with at least 1 adult. Children 4 - 17 are surcharged.
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras.
Additional Amenities: Balcony with hammock, kid friendly minibar, Rock Spa® bath amenities, L’Oréal Kids Bath amenities, Adult bathrobe and slippers, 24-hour room service with kids room service menu, Kids beach toys, Candies and cookies upon arrival, Complimentary mini cake for birthdays (available upon request)
Maximum of 5 children through the age of 3 stay free in existing beds with at least 2 adults. Children 4 - 17 are surcharged.
We packed this crowd pleaser with everything your entourage needs to live it up and rock the show in style.
Additional Amenities: Balcony with hammock, Rock Spa® bath amenities, 24-hour room service, Access to a private 2nd floor grand sky terrace with lounge chairs, and Private BBQ service available on sky terrace at an extra cost.
View: Ocean Front View Bedding: 1 king bed in the 1st bedroom and 2 double beds in the 2nd bedroom.
View: Ocean Front View
Bedding: 1 king bed in the 1st bedroom and 2 double beds in the 2nd bedroom.
This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.
Room Description: 2-bedroom suite equipped with 5,166 square feet of space; includes dining and living room area.
Additional Amenities: Balcony with hammock, Rock Spa® bath amenities, 24-hour room service, aromatherapy and pillow menu, welcome petit fours, separate living and dining area
Bedding: 1 King in Master bedroom and 2 double beds in 2nd bedroom
Room Description: 2-bedroom suite equipped with 4,991 square feet of space; includes dining and living room area, 2 full bathrooms, and 1 half bath. This suite is topped off with a full terrace area with great Ocean Front views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, hammocks, chaise lounge and day bed seating options.
Additional Amenities: Rock Royalty Personal Assistant, Mini-bar, Rock Spa® bath amenities, 24-hour room service, Exclusive in-room dining menu, express luggage delivery, shoe shine, welcome Petit Fours, Aromatherapy and Pillow Menu, Complimentary beach bag (1 per room/per stay), Complimentary 25-minute Couple's Massage at the Rock Spa.
Travel through Spain with a variety of exotic dishes and traditional tapas. It’s all topped off with endless servings of house Sangria, fine wine, and beer.
Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.
Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.
Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit,sample and share with traditional ingredients and modern style.
Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.
Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.
Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.
- Caffetto.
- Dive Bar (Heaven Section).
- Float Bar.
- Sun Bar.
- Martini Bar (Heaven Section).
- Heaven Bar and Disco (Heaven Section).
- Rhythm Bar (Heaven Section).
- Juice Bar (Heaven Section).
- Lobby Bar (Heaven Section).
Asian Specialties a la carte & teppenyaki
From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.
-Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape.
-Rockaway Bay Water
There is 1 zero-entry children's pool on =site. This legendary pool features good tunes, great activities, and snacks served all throughout your stay.
The Kid's Club is for children from 4 to 12 years of age. The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week, featuring non-stop entertainment for even the smallest of rock stars.
Woodward: This isn’t your everyday kind of paradise. This is Woodward and it’s unlike anything you’ve ever experienced. This 29,000 sq. ft. shrine to lifestyle sports is built for thrills, and uniquely designed for all skill levels.
WreckTangle: Think you’re ready to take on the WreckTangle? One of the first of its kind, Woodward’s timed obstacle course is designed for both children and adults ready to rise to the challenge. Compete against your friends, yourself, and challengers at other WreckTangle courses.
Our state-of-the-art workout facility is packed with all that you need to keep in shape for the show.
Additional activities in the Fitness Center include: - Obstacle courses. - Yoga hut. - Aerobics room. - Spinning room.
Body Rock® Fitness Center featuring state-of the-art fitness, weight training equipment and a variety of Les Mills classes.
The Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya includes a variety of great attractions for adults and children, including:
- 9 slides of different sizes for children and teenagers.
- 8 slides of different sizes for children.
- 6 high-speed slides for teenagers and adults.
CHICHEN ITZA Visit the capital of the Mayan civilizations and discover the “Temple of Kukulcan” — a magnificent pyramid nearly 70 feet tall said to be visited by the Mayan God twice every year. Designated one of the New Seven Wonders of the World, Chichen Itza features extraordinary architectural beauty and geographical location.
TULUM Tulum is the archaeological site of a Pre-Colombian Maya walled city with ruins perched on a cliff top overlooking the Caribbean Sea; among them El Castillo “The Castle”, is one of the most impressive buildings at one time a temple and a fortress.
DOLPHIN ENCOUNTER Swim, splash, and play with dolphins and this premium encounter experience. See amazing feats or acrobatic prowess before you hit the water for a full list of dolphin activities.
AKTUN CHEN CAVE Enter a cave more than 5 million years in the making. 600 meters long, the cave features a variety of natural formations alongside discreet lighting and paths for easy access. 3rd in the Top 10 National Geographic Underground Walks, everyone can enjoy the crystal clear waters and guided tour of the cave’s history.
PUNTA VENADO BEACH CLUB PUNTA Head to the tropical beauty and relaxing sands of the warm Caribbean Sea. Just 20 minutes from the Hard Rock Hotel Riviera Maya, the Punta Venado Beach Club offers additional activities including horseback riding, wave runner, ATVs, and snorkeling purchased outside of the resort credit tour price.
HARD ROCK HOTEL TOUR Tour with the greats and get face-to-face with a priceless collection of memorabilia, classic Hard Rock style, and the very best of the Cancun Hotel District at out sister hotel. Enjoy the Cancun beach and access to the Hard Rock Hotel facilities for a day to remember.
SEÑOR FROG'S BEACH CLUB Located in the heart of Playa del Carmen, Señor Frog's offers a full list of Beach Club facilities, thrilling culture, and access to the nearby shopping district.
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