View our Accessibility Statement
skip to main content
Travel Impressions

AV. Xman-Ha, Manzana 3 No. 1, Condominios Playacar  
Playa Del Carmen, Q. Roo, QR 77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 8008 reviews
DMCA Policy

Current Promotions

In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates.

The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.

Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world.

One of the best all inclusive resorts in Mexico, you will find a range of sports and activities to enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. The Hotel Riu Palace Mexico l is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children.

In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it’s just white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting sites that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. Enjoy the best Mexico has to offer and spend some time relaxing at our beautiful Mexican hotel.
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
† Fees may apply

Junior Suite

View - Garden

Bedding- 1 king or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

Junior Suite Superior

View - Courtyard

Bedding -1 king or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

Suite

Bedding- 1 King bed with sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits-  2 adults,2 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Effective travel date 12/24/20 (Booking window starts 7/1/2020)

Occupancy limits-  2 adults, 2 total combined, no children allowed.

Amenities- Liquor dispenser

Suite Jacuzzi

Bedding- 1 King bed with sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits-  2 adults, 2 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Effective travel date 12/24/20

Occupancy limits-  2 adults, 2 total combined, no children allowed.

Amenities- Liquor dispenser

† Fees may apply
Various Lounges/Bars

- Bar Cubano
- Los Mariachis
- Lounge 24
- El Palmeral
- Beach bar
- Capuchino


Various Restaurants

- Don Julian-Restaurant with terrace
- Guacamole-Beach restaurant/grill and steakhouse
- Krystal-Fusion Restaurant
- La Dolce Vita-Italian restaurant
- La Bodega-Mexican restaurant
- Miyagi-Japanese restaurant


  • Children's pool
    There is 1 children's pool onsite.
  • Children's program
    RiuLand
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, etc.
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite. 
† Fees may apply

Loading...

Keyboard Instructions
change date: Ctrl/Command + ///
previous/next month: Page Up/Down
select date: Enter
cancel and close: Esc