- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Amenity Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel imposed amenity fee inclusions (valid until 10/31/19):
-WiFi Internet access in room and lobby
-Welcome local snacks in-room
-Welcome bottled water in-room
-Daily Caffe Luxxe coffee at Mahina & Sun's
-In room safe
-Local and toll-free calls
-Daily local newspaper
-Use of bicycles
-Use of board games and books
-Use of Swim Club totes and towels
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon arrival.
Mandatory hotel imposed amenity fee inclusions (effective 11/01/19 onwards):
-$10.00 dinner credit at Mahina & Sun’s restaurant
-Welcome local snacks in-room upon arrival
-Morning Surfjack signature blend coffee at Mahina & Sun’s restaurant or call the Front Desk for delivery
-In-room safe/Local toll-free calls
-WiFi internet access
-Use of bicycles
-Use of Swim Club totes, beach chairs and towels
-Raw Elements reef-safe sunscreen in Swim Club
-Daily local newspaper in lobby
-No cover charge or fee for Surfjack Guest Experiences & Events (i.e. Aloha Fridays, Lauhala Bracelet & Fresh Flower Lei Making, Old School by the Pool, The Big Chill, New Year’s Eve Celebrations, etc.)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon arrival.