Castle Hilo Hawaiian Hotel Detailed Information

71 Banyan Drive
Hilo, HI 96720
UNITED STATES OF AMERICA

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Hilo Hawaiian Hotel is a 286-room property by Castle Resorts & Hotels located on historic Banyan Drive. Lauded as Hilo’s best full-service hotel, the newly upgraded property offers breathtaking views of the Pacific Ocean and quaint Hilo Town, with world-famous Maunakea as a backdrop. This classic Big Island resort embodies the authentic Hawaiian charm and aloha spirit of Hilo.

The comfortable, laid-back feel of the Big Island is captured right here. The essence of its sacred beauty, revealed. Welcome to Castle Hilo Hawaiian Hotel, an iconic oceanfront hotel on historic Banyan Drive. The most regarded of Big Island vacation rentals in Hilo, Hawaii, with a location that couldn't be more perfect for both island exploration and personal reflection. Hilo Hawaiian Hotel sits quietly on Hilo Bay as if watched over by Mauna Kea's peak and guarded by Kilauea's sheer majesty. Offering outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.

Location: Hilo

A mandatory Resort fee of $30 USD (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
The hotel is including: • The complimentary continental breakfast will be replaced with a daily $10.00 Dining credit for each day of stay. • The $10 credit is applicable at the WSW restaurant and can be used for Breakfast (from ala carte menu) or for Dinner. • Upon check-in, guests will receive the $10.00 Dining coupon(s) in the room key packet. • A coupon is issued per room, for each day of stay and cannot be combined. • The credit will be reflected in the guest’s bill upon check-out.

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Resort fee inclusions:

• Local, Inter-island, US, Toll-Free calls

• Wifi Local Newspaper-Upon availability

• BPA Free Logo Bottle 1 per person

• Use of Filtered Water Refill Station

• Use of Fitness Center (18 years & over)

• Self-Parking (upon availability)

• In-room Coffee/Tea

• Use of Oceanside Fresh Water Swimming Pool with Sundeck

• Personal Hand Sanitizer

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.

Hilo Airport: 1 mile
1.3 miles – 10 minutes

Year Built: 1975
Last Renovation: 2019
Floors: 8
Room: 286

† Fees may apply

24-hour front desk†
Beauty shop/salon†
Coin operated laundry†
Gift/News stand†
Golf, Offsite†
Ice machine
Massage services†
Non-smoking rooms available†
Parking
Pool

24-hour front desk†
Beauty shop/salon†
Coin operated laundry†
Gift/News stand†
Golf, Offsite†
Ice machine
Massage services†
Non-smoking rooms available†
Parking
Pool
Restaurant†
Safe deposit box†
Tennis court, Offsite†
Travel agency†

more (+)

† Fees may apply

Banyan View

Bedding: 1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

All guests at this property are charged as adults regardless of age.

Ocean Front No Balcony

View: views of historic Hilo Town, treetops, and expansive Hilo skies.

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

All guests at this property are charged as adults regardless of age.

Ocean Front

View: Views of Coconut Island, Hilo Bay, and the Pacific Ocean with Mauna Kea as the backdrop.

Bedding:1 king or 2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

All guests at this property are charged as adults regardless of age.

1 Bedroom Banyan View

Bedding:1 king bed. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 2 children, 3 total

All guests at this property are charged as adults regardless of age.

On the banyan side of the hotel; suite with separate living room; 736 square feet.

Please note that room requests are not guaranteed. They are based on availability upon check-in.

1 Bedroom Banyan View w/ Kitchenette

Bedding:-2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 5 total

All guests at this property are charged as adults regardless of age

Corner suite with kitchenette, on the banyan side of the hotel.770 square feet.

Please note that room requests are not guaranteed. They are based on availability upon check-in.

1 Bedroom Ocean Front

View: views of Coconut Island with Mauna Kea as the backdrop.

Bedding:-2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 5 total

All guests at this property are charged as adults regardless of age.

Additional amenities: Corner suite with kitchenette, overlooking the pool and lawn, featuring 784 square feet.

Please note that room requests are not guaranteed. They are based on availability upon check-in.

Premium Ocean Front

Bedding:1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 3 adults, 2 children, 3 total

Banyan View - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

Ocean Front No Balcony - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

Ocean Front - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

Premium Ocean Front - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 4 adults, 3 children, 4 total

1 Bedroom Banyan View - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 2 adults, 1 children, 2 total

1 Bedroom Banyan View Suite Kitchenette - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 5 total

1 Bedroom Ocean Front - Stay Longer and Save

Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits - 5 adults, 4 children, 5 total

† Fees may apply

Wai'Oli Lounge

After a day of adventure exploring the volcano and historic Hilo town, sit down and unwind at the Wai'oli Lounge, with its picturesque view across Hilo Bay. Wai'oli means "Happy Water" and what better way to end the day (or to start the day) happily with a refreshing Lava Flow or Mai Tai! Beer, wine, well drinks and more exotic tropical drinks are available.

CASUAL DINING AND PUPUS: daily

Relax with casual fare and appetizers in the Wai'oli Lounge. On the weekends, enjoy the sounds of live Hawaiian
GRAB & GO MEALS: daily

During the day, Wai'oli Lounge offers a “Grab & Go” limited meal service, including a variety of sandwiches and salads, and the soup du jour.

WSW The Steakhouse

The letters “WSW” represents Whiskey Steak and Wine and occupies 5,600 square feet in the area where the former Queens Court Restaurant was located and is the only true steakhouse in Hilo featuring first-class steaks, an array of seafood, the best wine list in East Hawaii and a table-side Whisky Cart.

WSW The Steakhouse will be serving dinner daily. The expansive menu to include and not limited to Premium Certified Black Angus steaks and chops, daily specials such as Surf & Turf, Wagyu Grade Tomahawk Live Kona-Cold Whole Lobster. A floor to ceiling walk around glass display showcases the impressive selections of wines and spirits. If guests are Whisky enthusiasts, we have a Whisky Cart with hand-picked selections that will be poured table-side.

Pool

† Fees may apply

Hotel Ratings

Current Promotions

General Policies:

Banyan View

Ocean Front No Balcony

Ocean Front

1 Bedroom Banyan View

1 Bedroom Banyan View w/ Kitchenette

1 Bedroom Ocean Front

Premium Ocean Front

Banyan View - Stay Longer and Save

Ocean Front No Balcony - Stay Longer and Save

Ocean Front - Stay Longer and Save

Premium Ocean Front - Stay Longer and Save

1 Bedroom Banyan View - Stay Longer and Save

1 Bedroom Banyan View Suite Kitchenette - Stay Longer and Save

1 Bedroom Ocean Front - Stay Longer and Save

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