Riu Emerald Bay - All Inclusive Detailed Information

Av. Sabalo-Cerritos 3404
Mazatlan 82110
MEXICO

TripAdvisor Traveler Rating Based on 5005 reviews

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Hotel Details
Amenities
Rooms
Dining
Activities
TripAdvisor Reviews

Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.

Location: Beach

Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Mazatlan International Airport: 23 miles

Year Built: 2008
Floors: 20
Total rooms: 1028

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Babysitting†
Baggage hold
Bell staff/porter
Children programs
Children welcome
Children's play area
Elevators
Exercise gym

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Babysitting†
Baggage hold
Bell staff/porter
Children programs
Children welcome
Children's play area
Elevators
Exercise gym
Free high speed internet connection
Game room
Golf, Offsite†
Housekeeping - daily
Laundry/Valet service†
Lounges/bars
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Sauna†
Spa†
Wakeup service
Water sports†

more (+)

† Fees may apply

Standard

Bedding - 1 king bed or 2 queen beds

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

Additional amenities- Liquor dispenser

Honeymoon

Bedding - 1 king bed

Occupancy limits - 2 adults, 0 children, 2 total

No children are allowed in this category. Minimum age check is 18 years old.

View - Ocean

Additional amenities- Liquor dispenser

Duplex

Bedding - 2 Sofa beds on the first floor and 1 king bed on the upper floor.

Occupancy limits - 6 adults, 4 children, 6 total.

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

View - Partial Ocean

Additional amenities- Liquor dispenser

Standard Oceanview

Bedding - 1 king or 2 queen beds

Occupancy limits - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

View - Ocean

Additional amenities- Liquor dispenser

2 Bedroom Standard Ocean View

Bedding - 1 king or 2 queen beds (each room)

Occupancy limits - 6 adults, 4 children, 8 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

View - Ocean

Additional amenities- Liquor dispenser

2 rooms connected through a private hallway with an exterior door

Suite Jacuzzi Oceanview

Bedding - 1 king bed

Occupancy limits - 2 adults, 0 child, 2 total.

Children not allowed in this room category

View - Ocean

Additional amenities- Liquor dispenser

Family Room Oceanview

Bedding - 1 king and 1 double bed

Occupancy limits - 4 adults, 3 children, 5 total

Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

View - Ocean

Additional amenities- Liquor dispenser

Junior Suite Oceanview

Bedding - 1 king bed

Occupancy limits - 2 adults, 0 children, 2 total

View - Ocean

Additional amenities- Liquor dispenser

Standard Superior

Bedding: 1 King bed or 2 queen beds.

Occupancy limits: 3 adults, 2 children, 4 total combined.

2 Bedroom Family Suite

Bedding: 1 King bed and sofa bed, and second with 2 double beds.

Occupancy limits: 3 adults, 3 children or 4 adults, 2 children or 5 adults, 1 child or 6 adults. 6 total combined.

Additional amenities: Liquor dispenser, double sink in bathroom.

2 Bedroom Family Suite Superior

Bedding: 1 King bed, and second with 2 double beds and sofa bed.

Occupancy limits: 4 adults, 4 children or 5 adults, 3 children or 6 adults, 2 children or 7 adults, 1 child or 8 adults. 8 total combined.

Additional amenities: Liquor dispenser, double sink in bathroom.

† Fees may apply

Various Lounges/Bars

- El Cerro
- El Estero
- Sports Bar
- La Plaza Bar
- Playa Bruja
- La Tambora
- Margarita
- Pepe's Foodv

Various Restaurants

- Las Tres Islas

- Bamboo

- El Malecon

- Tabasco

- Las Gaviotas

Children's pool
There is a children's pool on-site.
Fitness center on-site
Hot tub
There are 2 outdoor hot tubs.
Motorized Water Sports†
Non-Motorized Water Sports
Catamarans
Kayaking
Body board
1 introductory scuba diving lesson in the pool
Pool
There are 5 pools on-site. This property has swim-up pool bars
Sauna†
Spa

† Fees may apply