Generations Riviera Maya, a Spa Resort by Karisma - All Inclusive Detailed Information

KM 45 Carretera Cancun - Tulum
Riviera Maya, QR 77710
MEXICO

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Hotel Details
Amenities
Rooms
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Generations Riviera Maya, by Karisma is Mexico’s premier All Suites, All Ocean Front, All Gourmet Family Resort where couples, wedding parties and families savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness. This hotel with 162 suites, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 20 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun. All guests (18 years and over) are welcome to use the facilities at the Adults Only El Dorado Casitas Royale and El Dorado Royale, by Karisma.

BALLROOM / GENERATIONS RIVIERA MAYA:

Whether you celebrate a yearly family reunion, wedding or friend’s getaway, we adept accommodating groups for any occasion working to uphold our culinary mastery and personalized service. There is wide area at the Ballroom at Generations Rivera Maya for 160 people as classroom set up or 200 people for a gala dinner transforming a group gathering in to unforgettable memories.

Location: Riviera Maya - Beach

Important Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

Check In: 3:00 PM
Check Out: 12:00 PM

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Cancun international airport (CUN): 20 miles

Total available rooms and suites: 159

† Fees may apply

24-hour room service
Babysitting†
Butler service†
Car rental desk†
Car Rental Services†
Children programs†
Complimentary wireless internet
Concierge desk
Currency exchange†
Elevators

24-hour room service
Babysitting†
Butler service†
Car rental desk†
Car Rental Services†
Children programs†
Complimentary wireless internet
Concierge desk
Currency exchange†
Elevators
Gift/News stand†
Golf, Offsite†
Laundry/Valet service†
Library/Reading Room
Limousine service†
Pool
Private dining for groups†
Restaurant
Spa†
Tour/sightseeing desk

more (+)

† Fees may apply

Oceanfront Luxury Suite

Bedding: 1 king bed and a single sofa bed.

Occupancy Limits: Maximum 2 adults, 2 children,4 total combined.

Additional Amenities: These are spacious 586 sqft suites.

Oceanfront One Bedroom Suite

Bedding: 1 king or two double beds and a double and single sofa bed for children.

Occupancy limit: 2 adults + 2 children or 2 adults + 1 child + 1 teen.

Additional Amenities: These elegant, spacious suites, feature a luxurious king or two double beds and a double and single sofa bed for children to sleep on, divided by a modern sliding door for privacy. Size: 722 sq.ft. (67 m2)

Oceanfront One Bedroom Swim Up Suite

Bedding: 1 king bed or two double beds and a double and single sofa bed for children.

Occupancy limit: 2 adults + 2 children or 2 adults + 1 child + 1 teen

Additional Amenities: These are spacious 722 sqft suites and each room is divided by a modern sliding door for more privacy. Features direct access to an infinity pool suite from balcony or a direct access to the pool from your suite's private balcony which connects to our swim up bar.

Oceanfront Two Bedroom Suite

Bedding: The connecting room has a king bed and two double beds with a single sofa bed for children to sleep on.

Occupancy limits: Maximum 4 adults, 4 children, 8 total combined

Additional Amenities: The spacious Ocean Front Two Bedroom Suite is 1308 sqft, it is a combination of the Ocean Front One BedroomSuite and Luxury Suite.

Oceanfront 2 Bedroom Swim Up Suite

Bedding: A king size bed or two double beds

Occupancy limits: Maximum 4 adults, 4 children, 8 total combined.

Enjoy ultimate privacy, views of
the white sand beaches and the largest artificial coral reef in the world in these spacious suites, located from the 1st to the 3rd level of the building with your own infinity pool. This room category is a
combination of an Ocean Front Luxury Suite plus an Ocean Front
One Bedroom Swim Up Suite. Each suite is fully equipped with two high tech smart TVs, and a contemporary bathroom with double sinks and glass enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 1308.9 square feet/121.6 square meters.

Oceanfront Two Bedroom Pool Swim Up Suite

Bedding: This connecting room has a king size bed or two double beds with a single sofa bed for children to sleep on.

Occupancy limits: Maximum 4 adults, 4 children, 8 total combined.

Oceanfront Three Bedroom Suite

Bedding: The connecting room has king size bed or two double beds with a single sofa bed for children to sleep on.

Occupancy limits: Maximum 6 adults, 6children, 8 total combined.

Oceanfront 3 Bedroom Swim Up Suite

Bedding: A king size bed or two double beds

Occupancy limits: Maximum 6 adults, 6 children, 8 total combined.

Enjoy ultimate privacy, views of the white sand beaches and the largest artificial coral reef in the world from these spacious suites. Located from the 1st to the 3rd level of the building with your own infinity pool. Specially designed for large parties, this suite is the combination of an Ocean Front Luxury Suite plus two Ocean Front One Bedroom Swim Up Suites. All rooms are fully equipped with two high tech smart TVs, and a contemporary bathroom with double sinks and glass
enclosed showers. The connecting room has a king size bed or two double beds with a single sofa bed for a child to sleep on at night. Size: 2030.7 square feet/188.6 square meters.

Oceanfront 3 Bedroom Pool Swim Up Suite

Bedding: The connecting rooms has a king size bed or two double beds with a single sofa bed for children to sleep on.

Occupancy limits: Maximum 6 adults, 6children, 8 total combined.

Additional Amenities: This category, 2031sqft, includes all of the amenities described in the Ocean Front Three Bedroom Suite as well your own infinity balcony pool.

Ocean Front Royal Suite

Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.

Occupancy limits: 2 adults, 1 child, 2 total.

These elegant, spacious suites, feature a luxurious king or two double beds and a double sofa bed for children to sleep on divided by a modern sliding door for more privacy. The suites are equipped with high tech smart TV’s and a premium minibar, indoor luxury relaxing hot tub for two and a contemporary bathroom. Featuring additional amenities such as: cabinet with Premium liquor and wine selection.

† Fees may apply

Various Lounges & Bars

SWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive premium bar. Enjoy poolside waiters serving the refreshment of your liking.

SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling.

Various Restaurants

CHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Gourmet Inclusive® Service Breakfast, Lunch

PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience Gourmet Inclusive®.

JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé. Gourmet Inclusive®

WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic. Gourmet Inclusive®

HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.

Beach
Children's program, onsite†

EKO Kids Club
Pool
Spa†

NÁAY SPA:

Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.

† Fees may apply