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Sandos Playacar - All Inclusive

Hotel Rating 4 en-US-HotelRatingOutOfText 5

Paseo Xaman-Ha Manzana 1, Lote 1  
Playa del Carmen, QR 77710
MEXICO

4.3 of 5 stars TripAdvisor Traveler Rating Based on 25357 reviews
DMCA Policy
Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world’s top beaches. If you've been looking  for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety a variety of exciting activities for adventurists of all ages.  The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own pool, bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like  the Cupcake Café, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffet, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.
Location: Playa del Carmen - Beach
  • Spring breakers are not allowed. Minimum check-in age is 18.
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental / Sanitation fee: 33.94 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
† Fees may apply
  • 24-hour room service
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Child programs†
  • Children's play area†
  • Disco
  • Exercise gym
  • Jacuzzi†
  • Medical Facilities Service†
† Fees may apply

Hacienda Junior Suite

View: Gardenview

Bedding:1 king or 2 double beds and a sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total

Surrounded by lush flora that re-creates the ambiance of a Mexican Village. Haciendas are a perfect choice for those who wish for a more quiet stay in a unique and private setting in Playa del Carmen.

Exception - When booking 3 adults, only 2 children are allowed.

First child through age 12 is surcharged. Second child through age 12 stays free in existing beds with at least 2 adults. Third child through age 12 is surcharged.

Spacious Junior Suite with two double beds or one king size bed, integrated living room area with a sofa bed, balcony or terrace overlooking the lush tropical vegetation, private bathroom with shower, bench for added comfort, Soft drinks, Water dispenser. 

Riviera Family King Junior Suite

Bedding: 1 king size bed plus a bunk bed for 3.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total. 

View: Garden or Pool view

These spacious junior suites with one King Size bed plus a bunk bed for 3 await you at Sandos Playacar . Connecting rooms are available upon request and subject to availability. In the Junior Suites with hydro massage tub, when you’re ready to call it a day but still enjoy the outdoors, step out onto your private balcony or terrace overlooking the exuberant native flora or the pool.

Option of adjoining rooms for families (subject to availability).

- Water dispenser

-Private Bathroom with shower & separated hydro massage tub

Riviera Family Queen Junior Suite

Bedding: 2 queen beds plus a double sofa bed.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Maximum Occupancy limits: 4 adults, 3 children/junior, 5 total.

These spacious junior suites with two queen beds  await you at Sandos Playacar . Connecting rooms are available upon request and subject to availability. In the Junior Suites with hydro massage tub, when you’re ready to call it a day but still enjoy the outdoors, step out onto your private balcony or terrace overlooking the exuberant native flora or the pool.

Option of adjoining rooms for families (subject to availability).

- Water dispenser

-Private Bathroom with shower & separated hydro massage tub

Superior Ocean Front

Bedding: 1 king bed or 2 double beds.


Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits:2 adults, 0 children, 2 total

No children allowed in this category.

- Water dispenser available

HACIENDA ONE BEDROOM SUITE

View - Garden or Pool view

Bedding- 1 King bed.

Bedding requests are strongly recommended, however are not guaranteed.

Maximum Occupancy limits - 4 adults, 3 children/junior, 5 total. 

Maximum of 2 children through age 1 stay free in existing beds with at least 3 adults.  Children 2 through 12 are surcharged.

Surrounded by lush flora that re-creates the ambiance of a Mexican Village. Haciendas are a perfect choice for those who wish for a more quiet stay in a unique and private setting in Playa del Carmen.

783.61 ft² / 73m2 Spacious one bedroom suites, with a separate living room and dining room table with king size beds, integrated living room area with a sofa bed, elegant modern rattan furniture on balcony or terrace, overlooking the lush tropical flora, luxury private bathrooms with shower, deluxe bath amenities, mineral water, soft drinks, beer. Water dispenser.  Option of adjoining rooms for families (subject to availability).

Select Club Superior

Bedding: 1 king bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 0 children, 3 total.

effective from 12/24/23 - 

Occupancy limits: 2 adults, 0 children, 2 total.


View: Garden or pool view

This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.

These rooms are close to the beach and the Caribbean Sea.

These guestrooms feature a private balcony in addition to the Select Club Adults Only amenities like access to the exclusive adults only pool area, Select Club breakfast, and two Premium Club bars.

- Water dispenser available

Select Club Adults Only Section services:

-Swimming Pool for adults with lounge chairs and waiter service around the pool

-Pool Bar

-Pool concierge

-Select Club Adults Only Breakfast Buffet

-Access to all services and facilities of the Sandos Playacar.

The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:

-Concierge service

-Premium liquor bar

-Canapés and coffee service

-Living room with TV

As a guest of this section you will have exclusive access to a dedicated beach area which offers:

-Hammocks and beach chairs

-Beach Bar

-Waiter service


Select Club Ocean Front

Bedding: 1 king bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 0 children, 2 total.

View: Partial views of Ocean

This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.

These rooms let you brag about having the best views at Sandos Playacar plus exclusive amenities! When you stay in these rooms, you’ll get gorgeous Caribbean Sea views, along with access to our Select Club Adults Only services like an exclusive pool area, Select Club breakfast, and two Premium Club bars.

- Water dispenser available

Select Club Adults Only Section services:

-Swimming Pool for adults with lounge chairs and waiter service around the pool

-Pool Bar

-Pool concierge

-Select Club Adults Only Breakfast Buffet

-Access to all services and facilities of the Sandos Playacar.

The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:

-Concierge service

-Premium liquor bar

-Canapés and coffee service

-Living room with TV

As a guest of this section you will have exclusive access to a dedicated beach area which offers:

-Hammocks and beach chairs

-Beach Bar

-Waiter service


Select Club Suite Oceanview

Bedding: 1 king bed or 2 double beds.


Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults.

effective from 12/24/23 - 

Occupancy limits: 2 adults.

Select Superior Adults Only

Bedding: 1 king bed or 2 double beds.


Bedding Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults.

Select Ocean Front Adults Only

Bedding: 1 king bed or 2 double beds.

Bedding Requests are not guaranteed. They are based on availability upon check-in.

Maximum Occupancy limits: 2 adults

View: Partial views of Ocean

This exclusive adults only area is located close to the beach and offers optimal privacy from the rest of the resort.

These rooms let you brag about having the best views at Sandos Playacar plus exclusive amenities! When you stay in these rooms, you’ll get gorgeous Caribbean Sea views, along with access to our Select Club Adults Only services like an exclusive pool area, Select Club breakfast, and two Premium Club bars.

- Water dispenser available

Select Club Adults Only Section services:

-Swimming Pool for adults with lounge chairs and waiter service around the pool

-Pool Bar

-Pool concierge

-Select Club Adults Only Breakfast Buffet

-Access to all services and facilities of the Sandos Playacar.

The Select Club Adults Only section has 2 Premium Clubs that offer selective services such as:

-Concierge service

-Premium liquor bar

-Canapés and coffee service

-Living room with TV

As a guest of this section you will have exclusive access to a dedicated beach area which offers:

-Hammocks and beach chairs

-Beach Bar

-Waiter service

Platinum King Junior Suite

Bedding: 1 king bed or twin beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 total.

Platinum King Junior Suite Ocean Front

Bedding: 1 king bed or twin beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 total.

Platinum King Master Suite

Bedding: 1 king bed or twin beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 total.

Platinum King Master Suite Ocean Front

Bedding: 1 king bed or twin beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 total.

† Fees may apply
Various Lounges/Bars

-Pool Bar Select Club Adults Only
-“Riviera Blue” Pool Snack Bar
-Lobby Bar Riviera
-Swim-up Bar
-Bar La Plaza
-Ocean front snack bar for the entire family (conveniently located right next to the main pool)


Various Restaurants

-Festival Grand Buffet (Main Restaurant)
-Riviera Grand Buffet (Breakfast buffet)
-Il Piemonte(A la carte - Italian restaurant)
-Asiana Restaurant(A la carte - Oriental Restaurant) 
-El Gaucho Restaurant(A la carte - Argentinian Steak House)
-Fogo de Janeiro Restaurant (Brazilian Rodizio Restaurant)
-Le Gourmet (A la carte - French Restaurant)
-Blue Moon (Snacks)
-Crêperie
-Cupcake Cafe
-Chayita (Mexican Grill, specializing in burritos, tacos and salads.)
-Gourmex (a la carte Mexican Cuisine)

Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Bike rental†
  • Children's pool
    There are 5 children's pools on-site.
  • Children's program, onsite
    Supervised Kids Club, 2 children’s pools, Puppet Theater, playground area, play station, tree club house, crafts, t-v, children’s movie and sporting activities, ages 4-12.

    Mini Eco Park

  • Direct access to a beach
  • Fitness center on-site
    Spacious Gymnasium with Life Fitness equipment (Exclusively for guests over 18 years) 
  • General†
    Games room: billiards, ping pong, backgammon, chess, dominoes and cards 

    Daily activities program: Aerobics classes, stretching and beach activities. Bicycle tours during the day. Zumba

    Full Schedule for activities with our Entertainment and Sports Equipment. 

    Excursions: Archaeological Sites Tulum, Coba, Chichen Itza, Ecological Park Xcaret, Xel-Ha, and others.

    Main Plaza for entertainment with: Stage with 
    performances, live music

  • Hot tub†
    There is 1 outdoor hot tub.
  • Pool†
    10 Pools in the complex, including 1 exclusively for Select Club Adults Only Section & 5 for children.

    A 170 m / 558 ft infinity pool overlooking the Caribbean Sea, offering:
    - A children’s pool with 5 slides** (** height restriction of 1.10m / 3 feet 7 inches applies) and a rain tree
    - Deep pool area with pool bar

  • Sauna†
    Sauna, Jacuzzi, thermal areas, Turkish bath. (exclusively for guests over 18 years).

    Temazcal Experience (Sweat Lodge) an ancient ritual to heal body and soul.

  • Spa†
    Swimming pool and solarium only for adults.
    Complete Spa with 22 cabins for massages, facial and body treatments. (exclusively for guests over 18 years).

    Spa Kids with selected treatments (all children must be accompanied by a responsible adult) 
  • Teen programs
    Teen’s Lite Club (13-17 years) with arcade games, mocktail bar, dance floor 
  • Tennis court
    2 Tennis courts with evening floodlights & equipment (proper sports attire required, previous reservation) 
  • Water activities†
    Pool games and water aerobics. Water basketball.

    Water Sports Center with: Diving (Free pool demo, once per stay) Snorkeling equipment (1 hour per day), sailing and kayaks (equipment included)  (lessons not included, insurance fee applies). 


† Fees may apply

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