Carretera Federal 307 Chetumal Puerto Juarez Km 311 500  
Playa Del Carmen, QR 77710
MEXICO

4.5 of 5 stars TripAdvisor Traveler Rating Based on 15120 reviews
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Creating an atmosphere ideal for fun in the sun, this all-suite, adults-only resort provides an ideal setting for romantic retreats and unforgettable Mexican getaways. A diverse selection of restaurants is sure to tantalize your palate, while daily and nightly activities, invigorating spa services and an entertaining fiestas are sure to please. Escape the average during stays at this sunny, oceanfront resort.

Valentin Imperial Riviera Maya - All Inclusive is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

Location: Riviera Maya - Beach
  • ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

† Fees may apply
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Shops and commercial services†
  • Spa†
  • Tennis court
† Fees may apply

Deluxe Junior Suite

Bedding: King size bed or two double beds on request.

Occupancy limits: 3 adults, 3 total.

Deluxe Junior Suites (516 sq. ft. / 48m2) Remodeled in an elegant style and perfect for friends/family. Bathroom with a jetted bathtub for one person equipped with a grab bar. Wireless Bluetooth speaker system. Third floor Junior Suites have king size beds only, while first and second floor have either one king size bed or two double beds. Balcony or ground floor terrace. Three wheelchair adapted Junior Suites available, equipped with roll-in shower and two double beds, which can be connected to a king size bed Junior Suite.

Important Note: Bedding preference may be requested, but cannot be guaranteed.

Located in buildings 3, 4 and 5 with just a few junior suites scattered in buildings 1 and 2. King size bed or two double beds on request.

Deluxe Junior Suite Privilege

Bedding: 1 King or 2 Double beds - specific bedding types can not be guaranteed

Occupancy limits: 3 adults, 3 total.

Additional Information: 48 m2 or 516 feet2. Jr. Suites with garden view and balcony or terrace. The majority of the Deluxe Junior Suites are located in buildings 3, 4 and 5 with a few scattered in buildings 1 and 2. Deluxe Junior suites are equipped with either two double beds or one king. These rooms are perfect for friends/family because there is total privacy between the bedroom and bathroom. Handicap accessible rooms available in this category.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge.
-Premium Wi-Fi
-Concierge service
-Ultra premium bar service
-Light snacks

Silver Junior Suite King

View:  Garden View

Bedding: King bed.

Occupancy limits: 2 adults, 2 total.

Silver Junior Suites (516 sq. ft. / 48m2) Ideally located close to most of the restaurants, main services and pools, with about a 4 minute direct walk to the beach. Junior Suites with king size beds only, “open concept” bathroom with a two person jetted bathtub set between the bedroom and bathroom with a sheer curtain allowing partial privacy. Balcony or ground floor terrace. A wheelchair adapted Deluxe Junior Suite equipped with roll-in shower is located in the Silver section. It connects to a king size bed Silver Junior Suite.

These suites  Located in building 2. King size beds only.

Silver Junior Suite King Privilege

View:  Garden View

Bedding: 1 King bed

Occupancy limits: 2 adults, 2 total.

Equipped with one king size bed, it offers a romantic ambiance with a double Jacuzzi separating the bedroom from the bathroom. A beautifully appointed junior suite for guests who like to be close to the restaurants, lobby and pool.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Golden Junior Suite

Bedding: King size bed or two double beds on request.

Occupancy limits: 3 adults, 3 total.

Golden Junior Suites (656 sq. ft. / 61m2) These Junior Suites overlook the Golden area meandering swimming pool. A great pool view can be enjoyed from the balcony. Ideal for friends/family who enjoy more spacious rooms, all Junior Suites are located on the second floor and have either a king size bed or two double beds, a semi-opened living room and a two person jetted bathtub in the bathroom. Two flat screen TV’s. No wheelchair adapted Junior Suites available in this category.

Important Note: Bedding preference may be requested, but cannot be guaranteed.

Located on the 2nd floor of buildings 6, 7 and 8. King size bed or two double beds on request.

Golden Junior Suite Privilege

Bedding: 1 King or 2 Double beds - specific bedding types can not be guaranteed

Occupancy limits: 3 adults, 3 total.

These suites overlook the golden meandering swimming pool as well as a natural lagoon and it’s  mangrove. A great view can be enjoyed from the balcony. 

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Golden Superior Junior Suite King

View: Pool

Bedding:  King bed.

Occupancy limits : 2 adults, 2 total.

Golden Superior Junior Suites (656 sq. ft. / 61m2) Gorgeous views from the balcony can be enjoyed of the Golden area meandering swimming pool as well as a natural lagoon and its mangrove. All Junior Suites are located on the top floor; with king size beds only, a living room area and a two person jetted bathtub in the bathroom. All suites are “open concept” with bathroom doors that open up onto the entire room. Two flat screen TV’s. No wheelchair adapted Junior Suites available in this category.

These suites are located on the top floor of buildings 6, 7 and 8. King size beds only.

Golden Superior Junior Suite King Privilege

View: Pool

Bedding: 1 King bed.

Occupancy limits : 2 adults, 2 total.

Golden Superior Junior Suites is 656 sq.ft. Gorgeous views to the golden meandering swimming pool as well as a natural lagoon and it’s mangrove. Open concept suites located on the third floor with king size bed.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Golden Swim Up Junior Suite King

View: Pool

Bedding: 1 King bed

Occupancy limits : 2 adults, 2 total.

Golden Swim-Up Junior Suites (656 sq. ft. / 61m2) Located on the ground floor. Same description as the Golden Junior Suites, with king size beds only and a semi-opened living room. Two flat screen TV’s. Bathroom features a two person jetted bathtub. A private terrace with two lounge chairs separates the Junior Suites from the meandering swimming pool, only steps away. Three wheelchair adapted Junior Suites with roll-in showers and two double beds, which can be connected to a king size bed Golden Swim-Up Junior Suite (one room per building).

Triple occupancy is available only for the wheelchair adapted Junior Suites and is ON REQUEST ONLY.

These suites are located on the ground floor of buildings 6, 7 and 8 with a furnished terrace. King size beds only.

Golden Swim Up Junior Suite King Privilege

View: Pool

Bedding: 1 King

Occupancy limits : 2 adults, 2 total.

These large Golden  Swim Up Jr. Suite are on the ground floor.  Large sitting area with 2nd TV makes one feel at home. These ideally situated suites are directly in front of a pool with only a patio, a patch of grass and two chaise lounges separating the suite from the welcoming water. Perfect for the guest who wants to feel as if the pool is an extension of their suite. Handicap accessible rooms available in this category.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Emerald Junior Suite Ocean Front King

View:  Partial ocean view

Bedding: 1 King bed

Occupancy limits: 2 adults, 2 total.

Emerald Junior Suites (624 sq. ft. / 58m2) Located in a natural setting in two stories oceanfront buildings almost on the beach, with palm trees in between, offering a partial ocean view. King size beds only. Ground floor rooms have a hammock and one can literally step from the terrace onto the sand. These Junior Suites feature an oversized tile jetted bathtub, a separate bathroom with rain shower and upscale toiletries. No wheelchair adapted Junior Suites available in this category.

These suites are located in buildings 9 through 14. King size beds only.

Emerald Junior Suite Ocean Front King Privilege

View: Partial ocean view

Bedding: 1 King bed

Occupancy limits: 2 adults, 2 total.

624 square feet. Located in a natural setting in two story oceanfront buildings, almost on the beach but with palm trees in between.  Junior Suites offer partial ocean view, have king beds only and feature a tile whirlpool and separate bathroom with shower.  The ground floor rooms have a hammock and one can slide open the glass doors and step from the patio onto the sand.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Diamond Privilege Suite

View:  Garden view

Bedding: King size beds only with a sofa bed in the living room area.

Occupancy limits: 3 adults, 3 total.

Diamond Suite (1032 sq. ft. / 96m2) Privilege package amenities included. Spacious Suites with a spectacular rooftop terrace with lounge chairs. These corner top floor Suites provide impressive views of the resort. Perfect for guests looking for extra space, service and personal attention. One bathroom with a two person jetted bathtub. Units have a large enough terrace to host a cocktail party of up to 35 people. King size beds only. Separate living room with a sofa bed and a second TV. Upscale toiletries. No wheelchair adapted Suites available in this category.

Corner penthouses located in buildings 1 through 5.

Guests in this room category receive exclusive Privilege amenities in addition to the All-Inclusive.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Additional Amenity: Garment steamer

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Silver Superior Junior Suite King

Bedding: 1 King bed

Occupancy limits: 2 adults, 2 total.

Silver Superior Junior Suites (516 sq. ft. / 48m2) Recently remodeled in a colorful fashionable style with new decor. 55” flat screen TV. Wireless Bluetooth Speaker system. USB connectors. “Grohe” thermostatic rain shower. Ideally located in building 1, close to most of the restaurants and main services. King size beds only, “open concept” bathroom with a two person jetted bathtub set between the bedroom and bathroom with a sheer curtain allowing partial privacy. 130 sq. feet/ 12 m2 balcony or ground floor terrace with new hurricane resistant laminated tempered glass doors. A wheelchair adapted Deluxe Junior Suite equipped with roll-in shower es located in the Silver Superior section. It connects to a king size bed Silver Junior Suite.

These suites are located in building 1. King size beds only.

Additional Amenity: Garment steamer

Silver Superior Junior Suite King Privilege

Bedding: 1 King bed

Occupancy limits: 2 adults, 2 total.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Additional Amenity: Garment steamer

Imperial Privilege Suite

Bedding: King size beds only with a sofa be in the living room area.

Occupancy limits: 3 Guests.

Corner penthouses located in buildings 2, 4, 5, 6, 7 and 8.

Imperial Suite (1032 sq. ft. / 96m2) Privilege package amenities included. Prestigious Suites with a spectacular rooftop terrace or large intimate balcony featuring an outdoor whirlpool and lounge chairs. These corner top floor Suites provide impressive views of the resort. Perfect for guests looking for the ultimate luxury, service and personal attention. Suites may have a different room distribution and bathroom features. One full bathroom and one powder room. Two person jetted bathtub in the main bathroom as well as one on the balcony or terrace. Some units have a large enough terrace to host a cocktail party of up to 35 people. King size beds only. Separate living room with a sofa bed and a second TV. Upscale toiletries. No wheelchair adapted Suites available in this category.

Buildings 1 through 8 are three stories and have elevators. Buildings 9 through 14 are two stories without elevators. All accommodations and indoor common areas (bars/restaurants) are non-smoking with the exception of the Cigar Bar.

Privilege Club Amenities:

-Private check-in and check-out at the Privilege Lounge
-Pre-arrival concierge services at privilege.vim@valentinmaya.com
-Early check-in and late check-out, subject to availability
-Bottle of sparkling wine upon arrival
-Fruit basket & petit fours
-In-room fresh flowers
-In-room top shelf liquor and wine selection (menu available with the Privilege Concierge) 
-Valentin beach bag
-Lobster included at any of the “à la carte” restaurants (no extra fees)
-Restaurant reservations through the Privilege Concierge
-Reserved Bali beds under guest name at pool or beach area
-Exclusive access to Privilege Lounge with: Premium Wi-Fi, Concierge service, Ultra premium bar service, Light snacks.

Additional Amenity: Garment steamer

† Fees may apply
Daytime

In the main building: Main Buffet restaurant Le Marché.
An international cuisine Buffet filled with plenty of choices to satisfy your taste buds.
- Breakfast Buffet : section with air conditioning available
- Lunch Buffet (daily themes): section with air conditioning available
- "A la carte" lunch

Dress code: resort casual

By the beach:
Beach restaurant Mar y Tierra.
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.
-Breakfast buffet
-Brunch, lunch buffet & salad bar
Dress code: resort casual

Attire
Resort day casual:
Dress, shorts or jeans. Swimwear must be dry and covered. No bare feet.


SNACKS

Main Pool:
- Special theme grill by Heaven swim-up bar, next to the main pool, beach tables and chairs, under the Caribbean sun.
- Fresh fruit kebab service With fresh tropical fruit kebabs.
- Gourmet canapés cart
- Fresh fruit flavored waters cart - prepared with fresh tropical fruit, two flavors daily.
- Esquites cart - A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
- Marquesitas cart - The marquesita is similar to a crepe, with salty EDAM (dutch) cheese and Nutella, condensed milk or caramel.


Nighttime

Air conditioned “à la carte” restaurants in the main area by Plaza España


- L'Olivo | Italian
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine.

- L'Alsace | French
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

- La Hacienda | Mexican
Indulge in the finest Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites.

- Taman Sari | Asian
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam.

- Ginger | Japanese
3 restaurants in 1. Choice of regular table sitting, Sushi Bar or Teppanyaki cooking show room (Hibachi Grill) for 10 guests; Teppanyaki tables require reservation on the same day with your concierge.


By the beach "à la carte" restaurants

- Mar y Tierra - Seafood/Steak House:
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.
Tierra greets you with top American and Argentinean specialties.

- The Corner Author's Kitchen ($)
More than a dinner, a unique dining experience

Special Fiestas
- 2 theme nights: Mexican and Elegance with buffet entertainment. Usually held outdoor. Location may vary upon weather conditions.

Attire
There are three dress codes according to the different restaurants and bars:
-NIGHT ELEGANT
-NIGHT CASUAL-ELEGANT
-NIGHT CASUAL


Various Lounges & Bars

-Don Miguel Lobby Bar
Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.

-El Palenque - Theater Bar
Schedule varies with shows and events.

-Two swim-up bars at main pool area: Heaven & Earth
Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for refill.

-Plaza Espana Bar
Main atrium by the lobby, the perfect place to start a romantic evening.

-Salon Partagas Cigar Lounge
The ideal place to sit quitely and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.

-Sunrise Beach Bar
On the Beach for your favorite drinks and cocktails.

-Sunset Beach Bar
On the Beach for your favorite drinks and cocktails.

-Bar at the meandering Golden Swim-Up pool Enjoy all kinds of refreshing drinks.

- Sports & Music Bar
Watch your favorite game or event or simply come to enjoy the music and play pool.

-Martini bar
A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.


  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games

  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna†
  • Spa†
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath†
  • Volleyball
    Beach and pool volleyball
† Fees may apply

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